Michael Vi / iStock

SSA Promises ‘Partial Payments’ After Employees Report Zero-Dollar Pay Stubs

Officials at the Social Security Administration said roughly 900 employees were impacted by an unidentified mistake in payroll processing.

More than 900 Security Administration employees were left wondering Thursday how much of their regular paycheck they would receive at the end of the week, after a mishap caused their internal payroll software to report they would receive deposits of $0.00 for the pay period that ended July 2.

Officials at the agency told the American Federation of Government Employees, which represents agency workers, that affected employees would receive a “partial payment” on time, but did not elaborate on what caused the problem or how much those employees can expect in their bank accounts.

Ralph DeJuliis, president of AFGE Council 220, said an employee in the agency’s Tulsa field office emailed him Wednesday morning, alarmed that the agency’s payroll website reported she was slated to receive no money in her paycheck that was scheduled for Friday.

On Thursday, Social Security Administration spokesman Darren Lutz said the agency were still working with the Interior Business Center, which provides payroll services to around 150 federal agencies, on determining the cause, but that all 922 affected employees would receive at least a partial paycheck by Tuesday, SSA’s “official” pay day.

“SSA staff are preparing messaging that will go directly to all 922 employees addressing how their pay will be processed,” Lutz said. “This messaging will include what to expect in terms of net pay and subsequent reconciliation over the weekend in time for the official pay day of next Tuesday. We are working with [the Interior Department] to determine the root cause of the issue.”

But an Interior Department spokesperson said the department “anticipates” affected employees will, indeed, receive their pay on Friday.

“The IBC discovered yesterday that approximately 1,000 SSA employees had not received their pay for the last pay period,” the spokesperson said. “The IBC is processing their pay manually and anticipates they will receive their pay tomorrow. The IBC is investigating the cause of this error.”

DeJuliis said the potential pay disruption has caused an uproar among agency employees. He said that even with manual pay entry, it remains unclear how overtime payments will be handled, as well as various payroll deductions like supplemental health insurance, Thrift Savings Plan contributions and union dues.

“I have several people with more than 10 hours of overtime that they expected to be paid, and [SSA] hasn’t said how they’ll handle that,” DeJuliis said. “They can figure out what your base pay would be from the prior pay period, but they can’t necessarily figure out what overtime you worked . . . In Dallas, our regional vice president called their labor-relations folks, and they said, ‘We think we’ll get to pay everyone 80% of base pay but we’re might not pay any allotments. That could be supplemental insurance like FEDVIP, or it could be auto payments to savings, or an allotment to someone else’s bank account due to child support. So people are just going nuts.”

DeJuliis said the timing of the mishap—just after the July 4 holiday weekend, when people often travel—was particularly tough for some employees.

“The last payment we got was on June 25, and people have already spent that over the 4th of July weekend, and this is the paycheck people would have used to pay their mortgage or their rent,” he said. “Most people also will have things coming out of their bank accounts automatically because of auto-pay now, so I’ve been telling people that they need to look at what’s going to be paid so that you can delay that stuff to make sure you don’t bounce any checks.”

NEXT STORY: Leaving as Soon as You Can

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.