In Las Vegas, Route Fifty and Nextgov teamed up to talk with leaders across federal, state, and local government who are not only transforming the way their services are designed and delivered, but also reimagining what is possible through technology-powered government.
Many state and local governments and federal agencies are adopting technologies to improve transparency, efficiency, and public trust. However, with government as with many industries, this is not an easy task. Agencies and governments are increasingly tasked with providing more services to citizens with dwindling resources. It’s a daunting challenge - but migrating from unsecured legacy technologies to secure and cost-effective cloud-based applications can help in five key ways. Download this free report to learn how collaborative work management technology can help governments and agencies drive powerful collaboration, transform workflows through automation, make better decisions faster, do more with less, and attract a talented workforce.
RHEL 8 is taking the Public Sector by storm! Let Red Hat’s Public Sector Partner of the Year keep you up to date. Register below to receive updates on exclusive RHEL 8 briefing’s, training webinars, and hands-on workshops provided by DLT. You will also receive a snapshot of how RHEL has improved and what new features are included. Your opportunity is just a click away!
The next breakthroughs in business intelligence (BI) and analytics will see machine learning and artificial intelligence used to improve data access and data quality, uncover previously hidden insights, suggest analyses, deliver predictive analytics and suggest actions. What’s more, natural language (NL) interfaces will make it easier for business users without knowledge of data science or query languages to explore information, gain insights and make better, data-driven decisions.
At present, many agencies rely on a wide array of tools and strategies to support their data initiatives. Typically, the problem is that agencies developed these initiatives when the concept of data analytics was seen as a distinct, specialized function, rather than an enterprise concern. They tended to collect and manage data on a program-by-program basis, often using different data analytics technologies.
Technology has seen a big leap in the past decade. We are all connected, day and night, via our smartphones. We can talk to anyone, make purchases, and find answers to our questions whenever we want, wherever we want.
The President’s Management Agenda (PMA) identifies data as one of three key drivers of transformation in government. In conjunction with its IT modernization and workforce development initiatives, the administration is looking to align the technology, processes, and policies needed to leverage data as a strategic asset to support evidence-based policy- and decision-making.
It isn’t hard to retire from the federal government. All you have to do is fill out a three-page application. But that means it can be easy to retire impulsively at a vulnerable time. If the time isn’t right, it’s very hard to undo retirement and return to federal service. The key to being financially and mentally ready all comes down to one word: preparation.
Today, many government services are outdated, complex and paper based, leaving citizens wishful for an experience that mimics the private sector. What they expect are fast, integrated, digital and mobile friendly services. Now is the time for government agencies to take advantage of the technological capabilities that can ensure citizens have access to the resources they need, when requested, and on the platform that best meets their device requirements.
CX is something agencies should be paying attention to because their customers already expect great experiences from companies across the private sector. Many companies have raised the bar by delivering services that make doing business with them easy and enjoyable. A few government agencies have made improvements in recent years in ratings such as those in Forrester’s annual U.S. Customer Experience Index, but overall have remained stagnant for the past three years, still trailing the private-sector pack. Citizens deserve a better experience when interacting with government agencies.
How many security alerts can your operations team process daily? Not enough? Many organizations are in the same boat; looking for ways to mature their security operations and increase the efficiency of skilled security analysts. Download this on-demand webinar to learn top tips on getting started to ensure successful automation and orchestration in your organization.
For Stephen Dawe, Chief Technology Officer at The City of Opelika, becoming a smart city means a lot more than piloting and implementing the latest technologies. It’s about improving quality of life, furthering economic development, increasing educational opportunities, being good stewards of citywide resources, cutting down on crime, and reducing the digital divide. It’s about using technology to benefit the entire community, help businesses succeed, and make government bodies more effective and efficient. However, before Dawe could even start thinking about making Opelika a smart city, he needed to determine a strategy for providing adequate network access in the areas that needed it most.
Over the last couple of decades, cities have made a lot of progress in using technology to increase both efficiency and the quality of life—whether it’s finding new ways of tracking and reducing energy use, making city services more accessible, or increasing access to transportation and opportunity.
Nobody tasked with building a government to serve today’s citizens would come up with the collection of departments and agencies that now comprise the federal government, to say nothing of the policies and regulations that govern hiring and operations. But you try to get things done with the government you have, not the one you wish you had. That’s the challenge of every administration, and the Trump administration is no exception. The following chapters explore some of the biggest hurdles facing the administration, and how officials are working to overcome them.
The ongoing battle for artificial intelligence (AI) supremacy presents challenges for national security as well as key civilian missions. Across the federal government, agency leaders are seeking to incorporate the technology into critical mission functions and operations.