Insights

Guide to COVID-19 Recovery Readiness for the Data-Savvy Government Leader

This guide examines the steps data-savvy government leaders can take to launch effective and equitable recovery strategies. The strategies laid out in this guide can be carried forward to other facets of government initiatives with a defined framework: identify a clear problem statement, gather the data you need to guide policies and decisions, and leverage resources and partnerships to make the most of your work.

County Government in a Time of Crisis

From dealing with more pervasive cybersecurity attacks to tracking the coronavirus, counties are at the forefront of government response in these trying times.

For a Successful Digital Transformation, Government Must Leverage Third-Party Backup

Today, more state and local governments are adopting cloud-based productivity tools such as Microsoft Office 365. Relying on Microsoft’s native backup capabilities isn’t enough to protect organizations from data loss. Instead, a third-party backup solution is critical to IT success.

Embracing Digital Government: An Agency’s Guide to Transforming the Citizen Experience

The need to embrace digital transformation in order to engage constituents has taken on new urgency. Here’s how agencies can get started.

Building Your Low-Code Factory: A Best Practices Kit for Success

If you want to go from one-off success to repeatable transformation, you need to identify the right skills, facilitate collaboration across organizations and stakeholders, and create a framework for reuse and scale. That’s what building a low-code app factory for your enterprise is all about. Explore this eBook to get started with best practices for lasting low-code success.

How Ethical Partnerships Empower Agencies to Get Smart About Security

Federal leaders weigh in on what the Kaspersky Lab case has meant for government IT security — and what it will take for the U.S. to ensure their systems are safe and secure.

5 Ways Cybersecurity Tools Can Pave a Path to the Future of Government Work

How can agencies forge a path toward secure remote work during — and after — the COVID-19 pandemic? Government and industry leaders sat down at a recent summit to discuss new challenges and best practices.

7 Techniques to Improve Emergency Preparedness Through Situational Awareness

Crises leads to disruption. Unavailable essential supplies, contractions in spending, disruptions to supply chains, and reduced availability of critical employees will create a rough sea for all boats. Greater situational awareness can ensure preparedness, reduce effort spent on analyzing on-going emergencies, distribute accurate information, and prioritize the most essential resource for any enterprise: your people. Understanding the data is key in reducing the effort necessary for strategic understanding of situational threats, and the action necessary to mitigate and/or respond to them.

Bring Secure, Frictionless Customer Experiences to Government Faster with Modern CIAM

To meet the high expectations of today’s government users, reduce development time of digital experiences, and eliminate potential security gaps, government agencies need to put employee, citizen, and other user identity front and center. In order to accomplish this, public sector enterprises are employing modern Customer Identity and Access Management (CIAM) solutions.

The State of Customer Experience

In this eBook, Nextgov examines the state of customer experience, and what COVID-19-related trends might continue.

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