Seamartini Graphics/Shutterstock.com

Being a Go-Getter Is No Fun

New research suggests that competent employees are assigned more work—but they don't always like it.

The phrase “shit hits the fan” has uncertain origins. Some claim it’s a descendant of a World War II adage “the garbage hit the fan.” As the Online Etymology Dictionary has it, it derives from an old poop jokeThe Yale Book of Quotationsdoesn’t have a say on the phrase at all (though “shit happens” is attributed to Connie Eble of Chapel Hill).

In any case, people have probably heard the phrase in reference to something gone awry at work or in life. In either setting, when the shit does hit the fan, people will tend to look to the most competent person in the room to take over.

And too bad for that person. A new paper by a team of researchers from Duke University, University of Georgia, and University of Colorado looks at not only how extremely competent people are treated by their co-workers and peers, but how those people feel when, at crucial moments, everyone turns to them. They find that responsible employees are not terribly pleased about this dynamic either.

To begin, the researchers began by establishing that people do, in fact, assign more tasks to those they perceived as more competent. In a survey, participants read statements about a fictional employee “Sam”—different groups read different statements about Sam indicating how much self-control he had (self-control was used as a proxy for competence). When Sam was presented as someone with great self-control, participants expected much more of Sam’s performance at his manufacturing job. In a separate experiment, undergrads were asked to delegate essays for proofreading to other students with varying levels of self-control. Unsurprisingly those with more self-control ended up with more work assigned to them.

“People ask high self-control people to do more for perfectly logical reasons—because they think that those who successfully demonstrate high (vs. low) self-control will perform better and accomplish more. So it is a reasonable thing to do, from the perspective of the partner, the manager, the coworker,” says Christy Zhou Koval, a Ph.D student at Duke University’s Fuqua School of Business and lead author of the study.“But for the actor, it can feel like a burden. Why should you do more work for the same reward, while your less capable coworker coasts along with lower expectations and work?”

A separate experiment found that participants not only assigned more tasks to the go-getters—but underestimated how much work it would take to get the job done. "What looks easy from the outside may not feel that easy on the inside," says Gráinne Fitzsimons, one of the co-authors of the study.

The researchers then tried to understand how these expectations play out in real life. In a survey of more than 400 employees, they found that high performers were not only aware that they were giving more at work—they rightly assumed that their managers and co-workers didn’t understand how hard it was for them, and thus felt unhappy about being given more tasks. Further, in a survey that was completed by more than 100 couples, partners who had greater self-control said they also felt burden and fatigue from being relied on more at home.(Interestingly, the results of these studies were not broken down by gender, though this certainly opens up a new angle for future study.)

“This disconnect in how we see ourselves and how others see us can create problems in our relationships, both at home and at work,” says Koval. “Part of the issue is that people with high self-control are probably less likely than others to complain; they’re just likelier to ‘suck it up’ and do the extra work. But our findings suggest that they probably feel frustrated by that, and less satisfied with their relationships with others who do ‘over-rely’ on them.”

While it makes sense to rely more on competent people, Koval says that it’s important for co-workers and partners to recognize how much stress they are putting on those people by doing so. In the workplace, she recommends giving rewards to the responsible employees. Similarly she recommends that romantic partners pitch in, and give credit where it’s due.

“In the workplace, managers should be careful to give the highest quality work and best opportunities to the most capable employees, and give the lower quality but time consuming work to less capable employees,” says Koval. “If someone is doing more than his fair share, compensate him for it. If not, he may ultimately leave and seek recognition elsewhere. Similarly, in our personal relationships, we should recognize that just because our high-ability partners can do something for us, doesn’t mean that we should let them. And if they do help us, we should recognize it and thank them for it. Otherwise, they too may end up feeling burdened by us, and less satisfied—and that should be the last thing we want to do to a good employee or a good partner.”

(Image via Seamartini Graphics/Shutterstock.com)

X
This website uses cookies to enhance user experience and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. Learn More / Do Not Sell My Personal Information
Accept Cookies
X
Cookie Preferences Cookie List

Do Not Sell My Personal Information

When you visit our website, we store cookies on your browser to collect information. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. However, you can choose not to allow certain types of cookies, which may impact your experience of the site and the services we are able to offer. Click on the different category headings to find out more and change our default settings according to your preference. You cannot opt-out of our First Party Strictly Necessary Cookies as they are deployed in order to ensure the proper functioning of our website (such as prompting the cookie banner and remembering your settings, to log into your account, to redirect you when you log out, etc.). For more information about the First and Third Party Cookies used please follow this link.

Allow All Cookies

Manage Consent Preferences

Strictly Necessary Cookies - Always Active

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data, Targeting & Social Media Cookies

Under the California Consumer Privacy Act, you have the right to opt-out of the sale of your personal information to third parties. These cookies collect information for analytics and to personalize your experience with targeted ads. You may exercise your right to opt out of the sale of personal information by using this toggle switch. If you opt out we will not be able to offer you personalised ads and will not hand over your personal information to any third parties. Additionally, you may contact our legal department for further clarification about your rights as a California consumer by using this Exercise My Rights link

If you have enabled privacy controls on your browser (such as a plugin), we have to take that as a valid request to opt-out. Therefore we would not be able to track your activity through the web. This may affect our ability to personalize ads according to your preferences.

Targeting cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social media cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

If you want to opt out of all of our lead reports and lists, please submit a privacy request at our Do Not Sell page.

Save Settings
Cookie Preferences Cookie List

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Functional Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Performance Cookies

We do not allow you to opt-out of our certain cookies, as they are necessary to ensure the proper functioning of our website (such as prompting our cookie banner and remembering your privacy choices) and/or to monitor site performance. These cookies are not used in a way that constitutes a “sale” of your data under the CCPA. You can set your browser to block or alert you about these cookies, but some parts of the site will not work as intended if you do so. You can usually find these settings in the Options or Preferences menu of your browser. Visit www.allaboutcookies.org to learn more.

Sale of Personal Data

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Social Media Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.

Targeting Cookies

We also use cookies to personalize your experience on our websites, including by determining the most relevant content and advertisements to show you, and to monitor site traffic and performance, so that we may improve our websites and your experience. You may opt out of our use of such cookies (and the associated “sale” of your Personal Information) by using this toggle switch. You will still see some advertising, regardless of your selection. Because we do not track you across different devices, browsers and GEMG properties, your selection will take effect only on this browser, this device and this website.