IRS
Shutdown’s Damage to IRS Morale and Customer Service Will Linger, Study Finds
The appropriations lapse occurred during filing season, the agency’s busiest time of year, and will affect next year’s filing season as well.
Thousands of IRS Employees Are Working Outside Jobs That Risk Conflicts of Interest
In 2016, 167 employees had potentially prohibited second jobs and 2,196 were at high-risk for conflict of interest.
Hundreds of Thousands of Delinquent Taxpayers Could Have Their Passports Revoked
The IRS is cracking down on tax scofflaws, but some experts worry the agency is bypassing due process.
Shutdown Had Deep Financial and Mental Health Impact on IRS Workers, Study Finds
Researchers are examining the impact of the 35-day shutdown on a Utah community with a high concentration of federal employees.
IRS Staffs Up As a Result of Disputed Private Debt Collection Program
With revenue projected to double, 200 specialized workers will be hired.
Taxpayer Advocate Details Shutdown's Impact in Her Final Report
Retiring Nina Olson cites harm to customer service as well as staff training.
IRS Advisory Panel Pushes Anti-Fraud Tools, Praises Staff Handling of Shutdown
Specialists recommend boosting private-sector partnership to thwart identity theft.
House Passes Revamped Bipartisan IRS Reform Bill
The Taxpayer First Act would redesign the agency and boost identity theft protection.
Congress Scraps Provision to Restrict IRS From Competing With TurboTax
The change comes after ProPublica highlighted the deceptive marketing practices of Intuit, the maker of TurboTax, and other major tax prep companies.
The IRS Now Audits Poor Americans at About the Same Rate as the Top 1%
As the agency’s ability to audit the rich crumbles, its scrutiny of the poor has held steady in recent years. Meanwhile, a new study shows that audits of poor taxpayers make them far less likely to claim credits they might be entitled to.
TurboTax Uses a 'Military Discount" to Trick Troops Into Paying to File Their Taxes
Intuit, the maker of TurboTax, created and promoted a “military discount” that charges service members who are eligible to file for free.
Agencies Agree to Do More to Identify Contractors With Tax Debts
GAO tells contracting officers to keep a closer eye, and IRS and GSA agree.
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