IRS

Senate Investigation Criticizes the IRS for Failing to Oversee Free Filing Program

Millions of Americans have spent billions on TurboTax and other tax prep that they shouldn’t have. The Senate’s Permanent Subcommittee on Investigations recommends the IRS advertise the free filing option.

IRS Is Letting Some of the Highest-Income Americans Get Away Without Paying Taxes

Hundreds of thousands of high-income Americans are not filing taxes with impunity, despite collectively owing $46 billion over three years.

Thousands of IRS Employees Are Currently Home With Pay, But Not Working

Agency faces major logistical challenges after massive stimulus package, but union says tens of thousands of employees cannot work remotely.

Questions Linger Over How the IRS Will Distribute Stimulus Checks

Former officials said the agency will face a challenge in getting the money to the right place quickly.

IRS Chief Acknowledges Budget Constraints, But Says He Is Confident the Agency Can Handle Tax Season

Two advantages over last year are that the agency is not recovering from a shutdown or implementing a new tax law, former commissioners note.  

Who’s Afraid of the IRS? Not Facebook.

The social media behemoth is about to face off with the tax agency in a rare trial to capture billions that the IRS thinks Facebook owes. But onerous budget cuts have hamstrung the agency’s ability to bring the case.

The IRS Decided to Get Tough Against Microsoft. Microsoft Got Tougher.

For years, the company has moved billions in profits to Puerto Rico to avoid taxes. When the IRS pushed it to pay, Microsoft protested that the agency wasn’t being nice. Then it aggressively fought back in court, lobbied Congress and changed the law.

IRS Reforms Free File Program, Drops Agreement Not to Compete With TurboTax

The changes come after ProPublica’s reporting showed how TurboTax maker Intuit tricked customers into paying for tax prep they could have gotten for free.

The IRS Tried to Hide Emails That Show Tax Industry Influence Over Free File Program

After ProPublica sued the IRS, the agency released emails that show it has allowed the tax preparation industry to write the rules.

Report: IRS Should Have an Official In Charge of Customer Experience

The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.

Shutdown’s Damage to IRS Morale and Customer Service Will Linger, Study Finds

The appropriations lapse occurred during filing season, the agency’s busiest time of year, and will affect next year’s filing season as well. 

Thousands of IRS Employees Are Working Outside Jobs That Risk Conflicts of Interest

In 2016, 167 employees had potentially prohibited second jobs and 2,196 were at high-risk for conflict of interest.

Hundreds of Thousands of Delinquent Taxpayers Could Have Their Passports Revoked

The IRS is cracking down on tax scofflaws, but some experts worry the agency is bypassing due process.

Shutdown Had Deep Financial and Mental Health Impact on IRS Workers, Study Finds

Researchers are examining the impact of the 35-day shutdown on a Utah community with a high concentration of federal employees.

Taxpayer Advocate Details Shutdown's Impact in Her Final Report

Retiring Nina Olson cites harm to customer service as well as staff training.