IRS

Who’s Afraid of the IRS? Not Facebook.

The social media behemoth is about to face off with the tax agency in a rare trial to capture billions that the IRS thinks Facebook owes. But onerous budget cuts have hamstrung the agency’s ability to bring the case.

The IRS Decided to Get Tough Against Microsoft. Microsoft Got Tougher.

For years, the company has moved billions in profits to Puerto Rico to avoid taxes. When the IRS pushed it to pay, Microsoft protested that the agency wasn’t being nice. Then it aggressively fought back in court, lobbied Congress and changed the law.

IRS Reforms Free File Program, Drops Agreement Not to Compete With TurboTax

The changes come after ProPublica’s reporting showed how TurboTax maker Intuit tricked customers into paying for tax prep they could have gotten for free.

The IRS Tried to Hide Emails That Show Tax Industry Influence Over Free File Program

After ProPublica sued the IRS, the agency released emails that show it has allowed the tax preparation industry to write the rules.

Report: IRS Should Have an Official In Charge of Customer Experience

The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.

Shutdown’s Damage to IRS Morale and Customer Service Will Linger, Study Finds

The appropriations lapse occurred during filing season, the agency’s busiest time of year, and will affect next year’s filing season as well. 

Thousands of IRS Employees Are Working Outside Jobs That Risk Conflicts of Interest

In 2016, 167 employees had potentially prohibited second jobs and 2,196 were at high-risk for conflict of interest.

Hundreds of Thousands of Delinquent Taxpayers Could Have Their Passports Revoked

The IRS is cracking down on tax scofflaws, but some experts worry the agency is bypassing due process.

Shutdown Had Deep Financial and Mental Health Impact on IRS Workers, Study Finds

Researchers are examining the impact of the 35-day shutdown on a Utah community with a high concentration of federal employees.

Taxpayer Advocate Details Shutdown's Impact in Her Final Report

Retiring Nina Olson cites harm to customer service as well as staff training.

IRS Advisory Panel Pushes Anti-Fraud Tools, Praises Staff Handling of Shutdown

Specialists recommend boosting private-sector partnership to thwart identity theft.

House Passes Revamped Bipartisan IRS Reform Bill

The Taxpayer First Act would redesign the agency and boost identity theft protection.

Congress Scraps Provision to Restrict IRS From Competing With TurboTax

The change comes after ProPublica highlighted the deceptive marketing practices of Intuit, the maker of TurboTax, and other major tax prep companies.

The IRS Now Audits Poor Americans at About the Same Rate as the Top 1%

As the agency’s ability to audit the rich crumbles, its scrutiny of the poor has held steady in recent years. Meanwhile, a new study shows that audits of poor taxpayers make them far less likely to claim credits they might be entitled to.

TurboTax Uses a 'Military Discount" to Trick Troops Into Paying to File Their Taxes

Intuit, the maker of TurboTax, created and promoted a “military discount” that charges service members who are eligible to file for free.

Agencies Agree to Do More to Identify Contractors With Tax Debts

GAO tells contracting officers to keep a closer eye, and IRS and GSA agree.