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Modernizing the Civil Service isn't Exciting, but It Is Important

Jeffrey Neal joins the podcast to discuss bringing the federal workforce into the 21st century.

The federal government depends on its workforce to serve the public. The civil service system relies on its merit-based foundation to bring in hire, retain and engage its highly-skilled workforce. But, the last major changes to this system came decades ago in 1978. Since then, the world has changed a lot, and modernization of the civil service system is overdue. Over the coming months, the National Academy of Public Administration will release a series of white papers that address the challenges that face government modernization.

Jeffrey Neal is former chief human capital officer for the U.S. Department of Homeland Security and is a Fellow of the National Academy of Public Administration. He also is the author of “The Challenge of Modernizing the Civil Service.” In the first part of a two-part interview, he joined the podcast to discuss the challenges inherent in trying to update the civil service rules for the 21st century.

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