GovExec Daily: Taming the Bureaucracy

A common complaint, both in and out of the government, is the complicated labyrinth of bureaucracy. Red tape frustrates citizens and feds, while the mountains of paperwork can stifle innovation.

All of this makes navigating the bureaucracy a valuable skill. Mark Schwartz is an Enterprise Strategist at Amazon Web Services, a former federal CIO and the author of the book The (Delicate) Art of Bureaucracy. He’s joined the program to talk about the book and how to remake bureaucracy for the better.