Author Archive

Stephanie Kanowitz

Stephanie Kanowitz is a freelance writer based in northern Virginia.
Stephanie Kanowitz is a freelance writer based in northern Virginia.
Tech

How Process Mining Uncovers Workflow Bottlenecks

Understanding how processes operate across technology stacks and departments can help agencies weed out inefficiencies.

Tech

Effective Data Sharing Key to Unwinding Emergency COVID Benefits

Without systems that can share data, states will face a daunting task redetermining eligibility for Medicaid and CHIP recipients.