Author Archive
Tech
White House cyber czar launches a new hiring sprint
The federal government’s main occupational series for IT jobs saw 3,000 open positions in fiscal 2024.
Management
SSI to move its core disability program application online
The initial rollout will be available to adults who have never married and are applying for Supplemental Security Income for the first time.
Management
ICE struggles to track unaccompanied minors, oversight report says
The agency lacks automated systems to chart the path of underage migrants through the immigration system.
Tech
Energy Department wants to use AI to speed up permitting
The hope is that helping feds dive into historical environmental documents creates efficiencies and better outcomes.
Management
SSA has a plan, but wants more funding to get it done
The 2024 agenda’s top priorities for the remainder of the year stem from over 5,000 recommendations from employees.
Tech
IRS is flying blind without plans to modernize legacy tech, watchdog says
This isn’t the first time the IRS has been called out by oversight officials for a lack of detailed technology planning.
Tech
Benefits.gov to shutter in September
The Labor Department’s benefits-focused website dates back to 2002.
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Tech
Senate Democrats push an accessibility refresh
A new bill would revamp the decades old law requiring the government be accessible online, where many agencies are still falling short
Tech
As GSA turns 75, one of its leading technologists reflects on the agency's mission
Ann Lewis, director of the Technology Transformation Services, talks implementation, money and more.
Oversight
Transportation’s working capital fund is missing controls for cost recovery, IG warns
The watchdog’s findings include an accidental overbilling by upwards of $16,000.
Tech
Trump pledges to ax Biden’s AI executive order
The newly adopted Republican platform calls the executive order “dangerous.”
Workforce
DHS wants to go big with its hiring fair this week
The department says it's cutting red tape in government hiring by giving tentative job offers on the spot and starting vetting processes in person.
Management
Exit interview: OMB’s Customer Experience guru Amira Boland
Boland was the first to take on the role of customer experience lead at the White House, and she sees great potential even beyond her departure.
Tech
Senate bill mandating agency chief AI officers gets House companion
The proposal would codify several aspects of AI guidance released by the Office of Management and Budget in guidance this spring.
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Tech
What it will take to make Direct File permanent
The IRS will have to grapple with expanding access and capabilities — while also convincing skeptical lawmakers to maintain funding.
Tech
DOJ launches a CX-focused initiative
The first project in the new push is focusing on improving the portals Americans use to report crimes to the Justice Department.
Tech
Tech sees steep cuts in House Republicans’ funding proposal
The Technology Modernization Fund would once again see zero contributions in FY25, though the U.S. Digital Service would get new authority to get reimbursements from agencies under the bill.
Tech
Agencies are on the clock to improve their digital accessibility — here’s how they’re doing so far
Guidance issued last fall set standards and benchmarks for agencies to improve their many public-facing websites.
Tech
IRS makes Direct File permanent
The tool piloted during the recent tax season helped certain taxpayers file online with the government for free.
Management
Inside the Department of Labor’s collaboration with New Jersey to overhaul unemployment programs
A new application for unemployment claims in the Garden State marks the result of a years-long federal effort to help states modernize their jobless aid efforts.
