Author Archive

Natalie Alms

Natalie Alms

Staff Writer

Natalie Alms is a staff writer at FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Natalie Alms is a staff writer at FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Management

A Cybersecurity Agency Has Hired Its First 'Chief People Officer'

NASA's Elizabeth Kolmstetter will be charged with aligning talent recruitment efforts at the cybersecurity agency during an increasingly tight labor market.

Oversight

Former Tax Chiefs Urge the Senate to Quickly Confirm Biden's IRS Nominee

The new commissioner should be a part of setting priorities and making plans, say former tax agency heads.

Management

DOJ Looks to Improve the FOIA Experience With a New ‘Wizard’

A new FOIA search tool is under development, while forthcoming shared business standards aim to streamline case management systems.

Pay & Benefits

OPM's Ahuja Gets an Earful from Agencies Over Enhanced Pay for Cyber Talent

The director of the Office of Personnel Management is navigating the intense competition among federal agencies for in-demand cybersecurity workers.

Tech

'Mixed Progress' So Far for the Office of Federal Student Aid's Modernization Push

A new report from the Government Accountability Office says that the Office of Federal Student Aid doesn't have reliable cost and schedule estimates for the project.

Management

Tech Woes Still Trouble OPM, Watchdog Says

While a solution appears to be in play for the agency's budget shortfall, deficiencies in the tech workforce remain a cause for concern.

Tech

Biden Touts Launch of Student Loan Forgiveness Website

More than 8 million people applied on the beta version of the site over the weekend, officials said.

Management

IRS Alerts Low-Income Americans to Claim Expiring Tax Credits

The push comes as Code for America updated its tax tool to simplify the process for claiming the earned income tax credit.

Tech

The Labor Department and USPS Team Up on ID Proofing

A pilot project set to launch in 2023 will see the Labor Department and the Postal Service teaming up to help unemployment insurance applicants verify identities on behalf of participating states.

Management

National Archives Plans Customer Service Research

The National Archives and Records Administration says that a new research agenda will help it understand what people who use the archives need, want and expect–and how the agency can meet those demands.

Management

The White House Wants to Make Food Assistance Programs Easier to Use -- and Tech Plays a Big Part

Modernization and customer experience goals are folded into a new White House National Strategy on Hunger, Nutrition and Health that was released Tuesday.

Workforce

Can Apprenticeships Help Address the Cyber Workforce Gap?

The push comes as part of the Labor Department's cybersecurity apprenticeship sprint, which it launched with the Commerce Department over the summer.

Oversight

The Labor Department Evolves Its Efforts to Help States Deliver Unemployment Insurance

A pilot project meant to give the federal government a more central role in unemployment insurance delivery, is raising questions inside the Department of Labor and in Congress about the role of identity verification and enforcement authority over states in the system.

Management

Senators Are Floating a Plan to Authorize Local-level Federal Executive Boards

The bipartisan Improving Government Efficiency and Workforce Development through Federal Executive Boards Act is designed to strengthen the workforce development activities of the boards.

Management

Once Again, Lawmakers Ask if It's Time to Codify the Federal CIO Role

Federal CIO Clare Martorana told a House panel about the importance of involving technologists in decision-making early and often.

Workforce

Treasury Chief: IRS Modernization is Coming Soon

Janet Yellen laid out workforce and modernization priorities for the IRS during remarks on Thursday as the IRS looks to spend the $80 billion infusion from Congress over the next decade.

Management

OMB's 'Learning Agenda' Looks to Drive Government Innovation

The learning agenda, focused on the federal workforce, government service delivery and equity, is meant to spur research across government silos and spark innovation, according to the Office of Management and Budget.

Workforce

Agencies Probe AI's Impact on the American Workplace

The top official at the Department of Labor's Office of Federal Contract Compliance Programs said that government contractors have an "especially important role to play" in ensuring that automated technology in the workplace doesn't discriminate against qualified job-seekers.

Tech

A Cyber Workforce Strategy is Coming From the White House, Along With an Implementation Body to Make Sure it Works

The Office of the National Cyber Director has a workforce plan in development that looks to address public sector and private sector gaps in the cybersecurity profession.

Workforce

The White House's Cyber Office Seeks a Workforce Lead

National Cyber Director Chris Inglis said Wednesday that the cyber workforce problem is a top priority.