Author Archive
Natalie Alms
Staff Reporter, Nextgov/FCW
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie.
Management
Trump signs order setting up DOGE with a focus on government tech
Trump is wielding — and renaming — the US Digital Service in service of the DOGE.
- Natalie Alms
Management
GSA will ‘recommit’ to ‘founding purpose,’ says acting administrator
Stephen Ehikian, previously of Salesforce, has been tapped to serve as GSA’s acting administrator.
- Natalie Alms
Management
‘Over half’ of federal websites got better in the past year, OMB official says
Metrics released by the Office of Management and Budget offer insight into how agencies are implementing the 21st Century IDEA Act.
- Natalie Alms
Oversight
Top Oversight Democrat says he’s open to collaborate with the DOGE
The new Department of Government Efficiency — which, despite the “department” referenced in its name, is an advisory effort, not a government department — has aims to trim the federal workforce and hunt efficiencies in tech and fraud reduction efforts.
- Natalie Alms
Tech
Agencies still struggle with online accessibility, GSA says
The landscape under Trump 2.0 isn’t clear, either.
- Natalie Alms
Tech
Here are the tech bills the 118th Congress passed right before the new session
Some proposed tech legislation didn’t make it into law.
- Natalie Alms
Tech
OMB releases its federal technology impact report as the Biden administration winds down
Clare Martorana, the federal CIO, says she expects federal IT to stay bipartisan.
- Natalie Alms
Tech
Republican lawmakers ask Trump to kill IRS Direct File
The new program intended to enable free, online tax filing directly with the government has garnered controversy and praise since its inception.
- Natalie Alms
Management
Trump signals new direction for IRS as he announces atypical plan to replace its leadership
The agency is mid-transformation thanks to an unprecedented cash infusion, but those efforts are now in doubt.
- Natalie Alms and Eric Katz
Tech
House passes agency software licensing bill
Saving on software licensing appears to also be on the radar of the new DOGE caucus.
- Natalie Alms
Tech
Trump’s first White House debated the role of the U.S. Digital Service. What will Trump 2.0 do?
The Office of Management and Budget led an effort to assess USDS — even whether it should exist — during the twilight days of the Trump administration. With another Trump White House incoming, the question of what’s next for the government’s digital SWAT team looms.
- Natalie Alms
Management
USDS looks for a new deputy as the Trump administration approaches
Mina Hsiang, current administrator of the U.S. Digital Service, is expected to leave before the Trump administration takes the helm.
- Natalie Alms
Tech
How the federal CIO is prepping for the presidential transition
Cybersecurity, customer experience and effective transition efforts have been top-of-mind for Clare Matorana in the last days of the Biden administration.
- Natalie Alms
Management
Satisfaction with government hits record high just before a new Trump admin
The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.
- Natalie Alms
Tech
AI tools helped Treasury recover billions in fraud and improper payments
Risk screening, check fraud detection and more have helped the government recover more than $4 billion, Treasury announced.
- Natalie Alms
Tech
GSA's Login to offer face recognition to customer agencies
Agencies using the government-created service will have the option to incorporate new face-matching capabilities or stick with existing offerings.
- Natalie Alms
Tech
Hill Dems question IRS on identity verification requirements for Direct File
Taxpayers had to go through outsourced identity verification to use Direct File during the last tax season, a level of assurance the lawmakers note is not required for commercial tax prep companies.
- Natalie Alms
Management
Bipartisan Senate duo seeks to push IRS customer service forward
The tax agency is already working on some of the items in the bill — like improving online accounts.
- Natalie Alms
Tech
IRS delay on key system could cost up to $70 million
The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.
- Natalie Alms
News
USDA wraps equity commission, vows to continue work
The department will likely have to contend with anti-DEI efforts as it pursues this goal.
- Natalie Alms