Author Archive

Natalie Alms

Natalie Alms

Staff Reporter, Nextgov/FCW

Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
Natalie Alms is a staff reporter at Nextgov/FCW covering federal technology policy, service delivery, customer experience and the government's tech workforce. She is a graduate of Wake Forest University and has written for the Salisbury (N.C.) Post. Connect with Natalie on Twitter at @AlmsNatalie. If you have a tip you'd like to share, Natalie can be securely contacted at nalms.41 on Signal.
Tech

SSA is rolling out a new chatbot for employees

The agency has said that it intends to use technology and AI to make up for workforce cuts.

Oversight

DOGE is building a ‘master database’ of sensitive information, top Oversight Democrat says 

Rep. Gerry Connolly, D-Va., is calling on the Social Security Administration’s watchdog to investigate whistleblower claims that the efficiency team is compiling potentially sensitive data across several government agencies.

Tech

Trump builds on Biden efforts to modernize permitting technology

While many praised the effort as common-sense, workforce cuts across government, as well as the administration’s deregulatory efforts, have raised questions about implementation.

Management

Trump ‘anti-fraud’ memo could allow SSA to stop paying some Americans’ earned benefits

The document’s publication comes just days after reports that DOGE operatives overruled career workers to falsely label thousands of immigrants as dead.

Management

Trump orders major changes to rules covering $1T in federal spending

The Tuesday mandate — which aims to streamline the way government buys goods and services — was accompanied by a second order requiring agencies to predominantly use commercial products, rather than custom-built.

Tech

Top tech leaders to leave IRS

The departures happen even as the tax agency has made controversial decisions to share taxpayer data with the Department of Homeland Security and centralize that data to make it more accessible.

Tech

Deep cuts hit HHS tech offices

Current employees say that dramatic cuts to leadership and career staff within FDA and HHS have left critical projects at risk.

Management

GSA preps for layoffs at TTS

The coming reductions in force are the latest in a series of workforce cuts within the Technology Transformation Services.

Management

Interior fires senior leaders after fight over DOGE access to key payroll system

Several officials in the department’s CIO shop who were not fired are taking the latest deferred resignation offer, meaning that the office is nearly cleared out, with only two of nine leadership roles permanently filled.

Management

SSA reorg plan contemplates field office closures, contradicting public statements

A March draft of the Social Security Administration's reorganization plan proposes "consolidating" field offices while shuttling customer service to AI and other automated platforms.

Transition

Musk and DOGE make the case for their efficiency, tech work

The DOGE team made statements that have been contradicted by agencies they're working for during a Thursday night interview on FOX.

Tech

SSA tech shop to be led by another DOGE associate

Scott Coulter will replace the agency’s previous CIO, who has been moved to a senior advisor position at SSA.

Management

GSA to ‘quadruple' in size to centralize procurement across the government

The head of GSA’s Federal Acquisition Service told employees at a Thursday meeting that the agency will “do about $400 billion” in procurement management under this effort.

Management

SSA head’s 3-month plan touts workforce reductions while calling for identity and AI investment

The acting commissioner at SSA said that he has “made some mistakes” and promised to learn from them in an email to staff Tuesday.

Oversight

Senate Democrats want details on DOGE and DHS attempts to access IRS data

The IRS reportedly rejected the broad requests for taxpayer information, but the lawmakers worry recent actions have “left the door open for future requests.”

Exclusive Management

SSA weighs axing payments to 170,000 beneficiaries

The move to cease making payments to people without Social Security numbers would imperil the benefits of thousands of immigrants’ children with disabilities.

Workforce

GSA continues slow drip of RIFs, nearly wiping out entire offices

More cuts are coming. Staff in the Technology Transformation Services were told Thursday that their team will be halved.

Management

Trump administration asks agencies to cull consultants

A memo dated Wednesday asks agencies to review their contracts with 10 of the “highest paid” companies.