Management
How successful are President’s Management Agendas?
The White House touted the recent gains it made in workforce and customer experience goals in the latest update to the governmentwide management plan, but the tangible effects of PMAs often tend to be more gradual.
Management
It’s Time to Act on the Workforce Portion of the President’s Management Agenda
Despite human capital reforms being referenced in recent management agendas, not much has actually changed.
Special Report
Workforce
Biden Promised to Revive a ‘Hollowed Out’ Federal Workforce. Has He Delivered?
A look at where the administration has overcome Trump-era downsizing, and how it hopes to drag lagging agencies into meeting its agenda.
Management
Skills Gaps Within OPM’s Own Workforce Could Make It Less Able to Help Others
The government’s human resources agency has outlined an ambitious agenda to make sure agencies are fully staffed, with the people who have the skills necessary for their jobs.
Management
OPM to Agencies: Set Up ‘Success Metrics’ to Show How You're Building Stronger Workforces
The federal government’s HR agency is taking a data-driven approach to advancing the workforce portions of the Biden administration’s management agenda.
Management
A Pair of Senators Wants to Know How Agencies Are Spending Money to Meet Management Goals
A new bipartisan bill would empower a central office to coordinate and track execution of the president's management agenda.
Management
OMB Prioritizes Customer Service in Budget Planning
The inclusion of customer experience and service delivery priorities in budget preparation guidance from OMB will likely get the attention of agencies as they prepare their budget requests for the next fiscal year, experts told FCW.
Management
More Americans Want 'Very Major' Government Reform
With the number of federal breakdowns piling up, the public is deeply divided on the size and role of government.
Management
White House Updates Acquisition, Business of Government Priorities
Workforce, interoperability and governance all feature in the new goals set for the President's Management Agenda.
Workforce
GovExec Daily: Using The Citizen Experience to Increase Trust in Government
William Eggers joins the podcast to discuss how CX can be part of ways citizen feel about the levels of government.
Tech
GovExec Daily: On the Web, Government Customer Satisfaction is Dropping
CFI's Sheri Petras joins the podcast to discuss her organization's latest report about government customer service.
Management
A Quick Take on the President’s Management Priorities
The president's vision has now been filled out in more detail. Here are some thoughts.
Management
GovExec Daily: Better Government, Biden and a CEO's Perspective
Robert Shea joins the podcast to discuss the connection between PMA and JPMorgan Chase CEO Jamie Dimon’s latest shareholder letter.
Management
Biden's Management Agenda is the Answer to One CEO’s Plea for Better Government
Robert Shea argues that the President's Management Agenda is designed to remedy dysfunction.
Management
Biden’s Management Agenda Update Adds Metrics to Workforce Goals
The White House’s first update to the president’s management agenda, first released last November, lines up tasks for agencies and attaches individual officials to goals.
Workforce
GovExec Daily: Pay, Policy and Biden's FY2023 Budget Blueprint
Tanya Ballard Brown and Courtney Bublé join the podcast to discuss the administration plan released this week.
Workforce
GovExec Daily: Building a Bridge Between Researchers and Policymakers
Dr. Donald Kettl joins the podcast to discuss how the Biden administration can better bridge the gap toward greater mission success.
Management
Opinion: This Is Why the President’s Management Agenda Is Poised for Real Success
The strategy is smart to focus on empowering federal employees and building better relationships between management and unions.
Management
It’s Time to Bridge the Divide Separating Policymakers and Researchers
President Biden’s management agenda provides the perfect opportunity for government officials and public policy researchers to help one another solve pressing problems.
Oversight
Lawmakers Question Agencies on Implementation of Customer Service Act
The law requires agencies to accept digital signatures to authorize congressional offices to help constituents.
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