Management Matters

Viewpoint: Diversity Training Isn’t ‘Anti-American Propaganda’; Trump’s Directive Is

The administration’s mandate to end such training could be summed up as “Don’t ask white people to think about race.”

Americans Are Renouncing U.S. Citizenship in Record Numbers – but Maybe not for the Reasons You Think

Some 10,000 people are likely to give up their U.S. passport this year, way above average. Are they fleeing COVID-19? Nasty politics? Taxes? None of the above, says an expert on American citizenship.

The Emotionally Challenging Next Phase of the Pandemic

The end of summer is a bitter reminder: America’s coronavirus ordeal won’t end when 2020 does.

Jerks Don’t Actually Get Ahead at Work

People with selfish, deceitful, and aggressive personality traits may not have an edge over generally nice people, a new study finds.

Too Many Americans Still Don’t Receive Acceptable Service from Federal Agencies

The government has long struggled with efforts to improve customer service; there are a few positive signs.

Family Photos at Work Curb Fraud and Unethical Activity

When employees display photos of their friends and family at work, they're less likely to engage in fraud or unethical behavior, researchers say.

Most U.S. Voters Value Party Over Democracy

Only 3.5% of US voters would cast ballots against their preferred candidates as punishment for undemocratic behavior, a new study shows.

Promoting Employee Engagement In a Time of Crisis

A new initiative is needed to create bottom-up demand for improving organizational health and performance.

Empowering HR and Managers: Lessons from the Bush Administration

If job objectives are vague, how will managers be able to assess employee performance, and how will employees know what is expected of them?

The Missing Management Practice: Linking Metrics to Rewards

Engagement is clearly important, but it doesn’t assure an organization’s success.

Black Women Are Promoted at Far Lower Rates Than White Men, Report Finds

The report, released by Lean In, Facebook COO Sheryl Sandberg’s foundation, also found that Black women are underrepresented in top leadership positions.

The Raging Competition for Medical Supplies Is not a Game, but Game Theory Can Help

The toll of the pandemic has been worsened because of the shock to the global supply chain, which resulted in shortages of vital medical equipment. Could game theory help?

The Lack of Meaningful Human Capital Metrics Is Hurting Agencies

There’s no effective dashboard documenting the government’s efforts to solve its considerable workforce problems.

Does the COVID-19 Crisis Cap 25 Years of Government Blunders?

"What went wrong? The answer is: Almost everything went wrong, and almost everything that did go wrong had been foretold."

Hungry Children Can’t Wait for Government ‘Innovation’

In the midst of a crisis, USDA policies make it nearly impossible for states to deal with the surging need for food assistance.