Management
IRS launches push to clean up its communications
Simplification of notices sent to taxpayers is one of the tax agency’s lines of work under the Inflation Reduction Act.
Oversight
IRS has ‘unconscionable delays’ in helping identity theft victims, taxpayer advocate says
The average wait time for taxpayers trying to resolve fraudulent returns, coupled with legitimate filers being mistakenly flagged as fraudulent, has become a top challenge for the IRS, according to a new report.
Workforce
IRS plans to continue hiring spree despite setback in new budget deal
The agency hopes to hire 20,000 employees in fiscal 2024.
Tech
IRS direct file participants will have to use ID.me for identity verification
The agency still isn't ready to field the government-provided Login.gov for digital access to taxpayer services.
Management
IRS taps new CIO
The current acting CIO of the Centers for Medicare and Medicaid Services, Rajiv Uppal, has been selected to take the top tech post post at the IRS — the latest in a series of leadership changes in the CIO shop at the tax agency in recent months.
Management
IRS hits key digitization goal months ahead of schedule
Although Treasury Secretary Janet Yellen plugged progress in IRS efforts to tame paper in the agency, she also emphasized that “playing politics with IRS funding is unacceptable.”
Management
House GOP proposal to link IRS cuts to Israel aid draws quick, bipartisan criticism
House Republicans are so far ignoring Biden's request to link the aid with hiring surges at immigration and border security agencies.
Workforce
IRS chief confident tax experts will make the 'financial sacrifice' necessary to work for his agency
The commissioner on Tuesday defended his implementation of new funds to skeptical Republicans.
Tech
IRS announces 13 states where taxpayers could use its Direct File pilot
The agency has yet to commit to a long-term product for the in-house filing tool.
Workforce
IRS says 33% staff increase over two years will help address growing unpaid tax total
The tax agency will need to hire as many as 52,000 employees by 2025 to reach its staffing goals.
Tech
IRS won't add Login.gov without changes
A watchdog report reveals what led the IRS to scrap plans to use the government-backed identity service during the 2023 tax season.
Management
Congress temporarily averts shutdown, but agencies still feel the pain
"Everything just stops," employees say of the devastating impacts of near shutdowns.
Workforce
On shutdown eve, the Biden administration adjusts furlough plans at some agencies
Fewer government services will be available during a funding lapse than previously expected.
Oversight
AI is part of a 'new era' at IRS, commissioner says
The tax agency announced the expansion of work to use AI in how it goes after large partnerships.
Workforce
IRS wants to go after more millionaires with unpaid tax bills, if it can find the staff
The agency had planned to bring on 3,833 revenue agents in fiscal 2023, but as of March had recruited just 34.
Tech
IRS is using $60B funding boost to ramp up use of technology to collect taxes − not just hiring more enforcement agents
Outdated technology has hampered the agency's effectiveness.
Management
Taxpayer advocate highlights challenges for legit taxpayers tagged as fraudsters by the IRS
The only online remediation option for people whose tax returns have been flagged as potential identity theft is through vendor ID.me.
Workforce
Using special funding and authorities, some agencies are finding big success in growing their workforces
The Biden administration is growing some workforces to previously unseen levels.
Oversight
How the IRS accidentally tagged thousands of taxpayers as dead
The IRS confirmed that 6,821 tax accounts were marked as deceased and locked — meaning that the agency wouldn’t process the tax returns associated with it — when the person was, in fact, alive.
Oversight