All Eyes On You

Once, only your boss's opinion mattered at appraisal time. If the 360-degree feedback craze continues, you may find yourself ringed by raters, including your co-workers, subordinates and even your customers.


magine how your boss, colleagues or customers might rate you on a 1-to-10 scale on the following characteristics taken from various agencies' 360-degree feedback forms.

  • Delivers quality products/services that address customer requirements.
  • Meets essential deadlines and commitments.
  • Shares knowledge effectively; works cooperatively with others to achieve goals.
  • Adapts willingly and in a timely way to changing assignments, priorities and responsibilities.
  • Establishes realistic work objectives and goals.
  • Works with employees to identify and prioritize training/career needs.
  • Clearly delegates both routine and important tasks/decisions.
  • Can change tactics midstream when something isn't working.
  • Can inspire and motivate staff.
  • Respects and utilizes the talents and capabilities of a culturally diverse group of employees.
  • Uses time effectively and efficiently.
  • Can orchestrate multiple activities at once to accomplish a task.

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