Informing government decision makers through research & industry insights.

The Future of .gov: Bringing State and Local Digital Services into the 21st Century

The digital revolution has fundamentally changed the way we interact with one another, and state and local governments across the country are striving to implement streamlined, personalized websites and online services. However, organizations face significant challenges in the delivering a citizen-centric digital experience – ones that can only be overcome if they successfully harness the power of open collaboration in their path toward the future of .gov.

Download this GBC Issue Brief to learn about:

  • Innovative approaches to modernizing digital services in the state and local sector
  • Key characteristics of a citizen-centric government website
  • The essential role of public engagement in crafting a streamlined online experience
Underwritten by

Any information you supply is subject to our privacy policy . Access to this report is available to registered members at no cost. In order to provide you with this free service, the Government Executive Media Group may share member registration information with underwriters and partners.