Aerial. Pedestrian crossing view above.

Aerial. Pedestrian crossing view above.

Caring Forward: Conversations with State Leaders on Social Service Innovations

State governments are transforming social services by onboarding technologies that streamline decades-old processes. Read our report featuring interviews with top state health leaders to learn more about the exciting innovations underway.

The adoption of new technologies, data, and analytics means that states have greater leverage to streamline eligibility verification processes for delivering critical citizen services. To understand how states are making this transition, Government Business Council interviewed top health and human services leadership in Kentucky, Pennsylvania, Utah, Washington, and Wyoming.

By downloading this Expert Dialogue report, you'll receive: 

  • Key insights into innovations affecting the citizen services landscape
  • Stories from top leadership and case studies detailing state-specific challenges
  • A preview of priorities and agenda items for 2020 and beyond
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