From Aspiration to Transformation: Insights from Public Sector Leaders

GBC surveyed hundreds of federal, state, and local employees to identify the role data, technology, and process each play in efforts to enhance government performance.

Government agencies have been working hard to radically improve their operations and services to meet the needs of a workforce and citizenry that are both becoming increasingly reliant on technology to connect with one another and carry out their missions. But what role does data, technology, and process each respectively play in agency efforts to enhance performance? 

Download this survey report to learn more about: 

  • Perceptions of the utility and effectiveness of transformation programs, as well as government departments most in need of transformation.
  • Leading pain points experienced when carrying out transformation initiatives
  • The role of data analytics in these programs and respondents' satisfaction with their individual agency's level of data access
  • Lessons learned 
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