Hurricanes, floods, wildfires and other natural and human-caused disasters are major tests for states and localities in their preparation and response. But what comes next—the recovery—is often the biggest test of all. Route Fifty features a set of stories about how communities hit by major disasters recovered or the steps they are taking to safely rebuild.
Despite the rise of other communication channels, phones are still the best way to convey information quickly and securely. Current call center models rely on agent authentication, but there is a better way. Automated authentication methods can increase speed, security, and satisfaction of customer-employee interactions.
2019 has been a particularly challenging year for state chief information officers: They faced unprecedented turnover and tackled both ransomware attacks and emergency response to natural disasters. Amid this uncertainty, protecting and improving the citizen experience across the country remained a high priority for these executives — something a group of CIOs at this year’s annual National Association of State Chief Information Officers conference in Nashville emphasized.
Two technology giants joined forces to create a unique experience for first responders, bringing together the crisis management community with technology innovators who help empower them to respond to any disaster, natural or manmade.
As wildfires ravage different parts of the country, a demonstration at Operation Convergent Response 2019 shows how coordinated efforts fueled by technology can help first responders on the ground tackle a blazing inferno.
The Federal Data Strategy and the President’s Management Agenda call on agencies to leverage data as a strategic asset. Learn how you can address the challenges of data silos, secure data sharing, workforce culture, and more with this ebook on Enabling Data-Driven and Cloud Smart Government.
With its allies, the United States is working to sustain and build on its current technological prowess in the cyber domain. Here’s a look at the latest advances in that competition and a foreshadowing of where that contest is going next.
In government, strategic technology deployments can increase productivity and reduce costs. Deploying new technology that meets compliance regulations is vital to the success of any organization. Purchasing and implementing the optimal solutions within a governmental body can be particularly challenging due to each department and agency’s unique composition and specific security requirements. To help navigate the complex public sector landscape, Brother outlines five Best Practices to assist acquisition professionals. This will help contract professionals to avoid pitfalls in the procurement process.