In an age defined by technological innovation, organizations are racing to implement the most cutting-edge tools — and their attention is increasingly turning toward cloud computing. Already a firmly established feature in the private sector, the cloud is also making its way into government: the White House’s February 2011 “Cloud First” policy outlined a bold new direction for government IT reform, and in the years since, federal agencies have rapidly warmed to the idea of cloud technologies as a critical enabler of enhanced database storage and computing capabilities.
The vast majority of people are not experiencing great service. Nearly a third of consumers believe that businesses are now paying less attention to providing good customer service. On top of that, just 7% of those polled say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected.
Government Business Council asked DoD and Intelligence Community employees a simple question: how do you protect your data? The findings we got back signify much deeper implications for government's data security.
Daniel Thomas and Lucy Bierer, Government Business Council
As a result of GASB Statement 75, retiree health care liabilities are now measured in a more marked-to-market fashion, making them more visible — as they are required to be prominently displayed in financial reports. As GASB pressures combine with rising health care costs, a growing number of public entities and retirement systems are cutting costs and reducing OPEB liabilities by shifting retirees from a traditional group health care insurance model to an individual Medicare marketplace.
Federal technologists have spent years hyping
the potential for artificial intelligence to
transform the way government serves citizens,
but for most agencies, the tech is still more of
an aspiration than a reality. While some basic
machine-learning and automation programs are
underway, many technical and organizational
obstacles stand between today’s federal tech
experts and the AI-powered future they want to
Today, energy resilience, supply, management, and assurance are top concerns within the U.S. federal government, especially for the U.S. Department of Defense (DoD) and its military branches. Ensuring continuity of operations amidst rising energy costs, compliance with government mandates, and the continual threat of cyber attacks, natural disasters, and adversarial risks has become more and more challenging.
Pierce County's goal is to deliver customer-focused government technology
services to enhance livability in their county. They have a mission of technology
excellence, efficiency, and economy.
That’s why Pierce County turned to Workday to streamline the way that
payroll, benefits, and time-tracking services are delivered.
Modernization isn't easy, but it's worth it. Implementing new digital workflows help agencies decrease processes from days to minutes. In this guide, you will learn how a digitized government: implements modern digital workflows; integrates electronic signatures with current document processes; increases agency-wide efficiency; delivers experiences that delight citizens; inspires and engages employees; and reduces paper-based costs. Additionally, you'll learn how cloud solutions can help governments go 100% digital.
Current trends indicate that targeted ransomware
is attracting a high degree of interest among
cyber criminals, with new groups appearing at an
accelerating pace, motivated no doubt by the success
of some recent attacks.
Organizations need to make themselves aware of the
threat posed by targeted ransomware attacks and
ensure that they have robust defenses in place to deter