Author Archive

Robert J Choi

Robert J Choi is a former government executive and public-sector consultant. He previously served in the Central Intelligence Agency and as deputy chief people officer at the Metropolitan Transportation Authority.
Robert J Choi is a former government executive and public-sector consultant. He previously served in the Central Intelligence Agency and as deputy chief people officer at the Metropolitan Transportation Authority.
Management

Why federal agencies still need to defend hiring standards

COMMENTARY | The Trump administration may be pulling back on disparate-impact enforcement, but agencies still face lawsuits, scrutiny and pressure to prove hiring standards are tied to the job.

Management

Why the federal government needs to stop obsessing over process

COMMENTARY | Government performance systems often reward documentation, activity and procedural defensibility more than real-world impact. Federal managers must ask three critical questions to eliminate counterproductive rules.