Author Archive
Tech
OMB releases its federal technology impact report as the Biden administration winds down
Clare Martorana, the federal CIO, says she expects federal IT to stay bipartisan.
Tech
Republican lawmakers ask Trump to kill IRS Direct File
The new program intended to enable free, online tax filing directly with the government has garnered controversy and praise since its inception.
Management
Trump signals new direction for IRS as he announces atypical plan to replace its leadership
The agency is mid-transformation thanks to an unprecedented cash infusion, but those efforts are now in doubt.
Tech
House passes agency software licensing bill
Saving on software licensing appears to also be on the radar of the new DOGE caucus.
Tech
Trump’s first White House debated the role of the U.S. Digital Service. What will Trump 2.0 do?
The Office of Management and Budget led an effort to assess USDS — even whether it should exist — during the twilight days of the Trump administration. With another Trump White House incoming, the question of what’s next for the government’s digital SWAT team looms.
Management
USDS looks for a new deputy as the Trump administration approaches
Mina Hsiang, current administrator of the U.S. Digital Service, is expected to leave before the Trump administration takes the helm.
Tech
How the federal CIO is prepping for the presidential transition
Cybersecurity, customer experience and effective transition efforts have been top-of-mind for Clare Matorana in the last days of the Biden administration.
Featured eBooks
Management
Satisfaction with government hits record high just before a new Trump admin
The incoming Trump administration casts an uncertain light on the customer experience gains made in recent years.
Tech
AI tools helped Treasury recover billions in fraud and improper payments
Risk screening, check fraud detection and more have helped the government recover more than $4 billion, Treasury announced.
Tech
GSA's Login to offer face recognition to customer agencies
Agencies using the government-created service will have the option to incorporate new face-matching capabilities or stick with existing offerings.
Tech
Hill Dems question IRS on identity verification requirements for Direct File
Taxpayers had to go through outsourced identity verification to use Direct File during the last tax season, a level of assurance the lawmakers note is not required for commercial tax prep companies.
Management
Bipartisan Senate duo seeks to push IRS customer service forward
The tax agency is already working on some of the items in the bill — like improving online accounts.
Tech
IRS delay on key system could cost up to $70 million
The IRS had been considering switching to a new system for core, individual tax processing, but it’s waiting to do so until after the coming tax season.
News
USDA wraps equity commission, vows to continue work
The department will likely have to contend with anti-DEI efforts as it pursues this goal.
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Management
Customer experience bill passes Senate committee
The proposal is one of many that moved through House and Senate committees last week, including a transparency bill that brings additional congressional oversight to the General Services Administration.
Workforce
Harris touts skills-based hiring for feds on the campaign trail
The move to skills-based hiring for federal government jobs has been ongoing under the Trump and Biden administrations.
Oversight
Lawmakers mull a fraud-focused scorecard for oversight
Agency watchdogs warned lawmakers that their centralized fraud analytics capacity could end next year without congressional action.
Tech
White House cyber czar launches a new hiring sprint
The federal government’s main occupational series for IT jobs saw 3,000 open positions in fiscal 2024.
Management
SSI to move its core disability program application online
The initial rollout will be available to adults who have never married and are applying for Supplemental Security Income for the first time.
Management
ICE struggles to track unaccompanied minors, oversight report says
The agency lacks automated systems to chart the path of underage migrants through the immigration system.
