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John Kamensky

Senior Fellow, IBM Center for the Business of Government John M. Kamensky is a Senior Research Fellow for the IBM Center for the Business of Government. He previously served as deputy director of Vice President Gore's National Partnership for Reinventing Government, a special assistant at the Office of Management and Budget, and as an assistant director at the Government Accountability Office. He is a fellow of the National Academy of Public Administration and received a Masters in Public Affairs from the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin.
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Agencies Need to Move Beyond “People” Analytics to “Relational” Analytics

March 13, 2019 Federal agencies increasingly are using “people analytics” to improve performance. Like most private sector organizations, agencies focus their analyses on data based on individuals, such as the data collected through the Federal Employee Viewpoint Survey, and from the Office of Personnel Management’s FedScope database. One of the cross-agency priority goals...

Where Are the Stories About Government’s Vital Work?

February 27, 2019 FROM NEXTGOV arrow Too often, government operations are invisible and taken for granted. This is not unlike how most of us approach the availability of electricity in our homes—we don’t notice the heroic efforts and complexity in keeping it on until we lose power in a cold snap. One of the unanticipated consequences...

Where Are the Stories About Government’s Vital Work?

February 25, 2019 Too often, government operations are invisible and taken for granted. This is not unlike how most of us approach the availability of electricity in our homes—we don’t notice the heroic efforts and complexity in keeping it on until we lose power in a cold snap. One of the unanticipated consequences...

How the Government Could Successfully Leverage Its Buying Power

February 20, 2019 Ridding the federal government’s procurement system of unproductive red tape, streamlining purchases, and getting the best price has been a decades-long endeavor. One path to address this imperative involves a buying reform widely used in the commercial world and other countries – notably the United Kingdom – called “category management.”...

Building a Culture of Informed Decision Making

February 6, 2019 A recent article by Ed O’Brien, an associate professor at the University of Chicago’s Booth School of Business, observes that “people assume they can and will use more information to make their decisions than they actually do, according to the research.” While this is distressing news to those who promote...

5 Paradoxes of an Innovation Culture

January 31, 2019 FROM NEXTGOV arrow A recent trend has been to set up an innovation office to serve as a catalyst for new ideas. These offices can be helpful starting points and an inspiration to employees across an organization. However, most leaders want to create a culture of innovation across their entire workforce, not just...

Five Paradoxes of an Innovation Culture

January 30, 2019 A recent trend has been to set up an innovation office to serve as a catalyst for new ideas. These offices can be helpful starting points and an inspiration to employees across an organization. However, most leaders want to create a culture of innovation across their entire workforce, not just...

Improving Program Management

December 28, 2018 The many headlines and Government Accountability Office reports about challenges in implementing federal programs are constant reminders of the criticality of having seasoned program managers in place. Congress recognized the governmentwide shortage of program management talent and leadership commitment in 2016 when it passed the Program Management Improvement and Accountability...

From Patchwork to Network: Serving the Whole Veteran

November 12, 2018 Yesterday marked the 100th anniversary of the armistice ending World War I. Over 4.7 million Americans served in the military during that war, with about 2.8 million serving overseas. Today, the U.S. has been at war for 17 years in the wake of 9/11 terrorist attacks, with 3.5 million Americans...

If You Want To Foster Innovation, Support Curious Employees

October 10, 2018 We are told that innovation is the process of improving or adapting a service, product, or system in order to deliver better results and create value. It turns out that most innovations result from the curiosity of employees, not the creation of an innovation office staffed by specialized “innovators.” An...