AUTHOR ARCHIVES

John Kamensky

Senior Fellow, IBM Center for the Business of Government John M. Kamensky is a Senior Research Fellow for the IBM Center for the Business of Government. He previously served as deputy director of Vice President Gore's National Partnership for Reinventing Government, a special assistant at the Office of Management and Budget, and as an assistant director at the Government Accountability Office. He is a fellow of the National Academy of Public Administration and received a Masters in Public Affairs from the Lyndon B. Johnson School of Public Affairs at the University of Texas at Austin.
Results 1-10 of 191

From Patchwork to Network: Serving the Whole Veteran

November 12, 2018 Yesterday marked the 100th anniversary of the armistice ending World War I. Over 4.7 million Americans served in the military during that war, with about 2.8 million serving overseas. Today, the U.S. has been at war for 17 years in the wake of 9/11 terrorist attacks, with 3.5 million Americans...

If You Want To Foster Innovation, Support Curious Employees

October 10, 2018 We are told that innovation is the process of improving or adapting a service, product, or system in order to deliver better results and create value. It turns out that most innovations result from the curiosity of employees, not the creation of an innovation office staffed by specialized “innovators.” An...

How Agencies Can Make the Most of Their Data

September 28, 2018 Last year, the Economist wrote that “data is the new oil.” And in government, this perspective is increasingly reflected in its priorities. For example, the Trump administration has made the development and implementation of a federal data strategy a key element in its management reform efforts in coming years. It...

How to Achieve Your Agency’s Objectives One Meeting at a Time

September 12, 2018 The concept of data-driven meetings was popularized in the mid-1990s by the New York City Police Department, which dubbed them “CompStat” meetings. Through the systematic analysis of trends, they were seen to contribute to a significant drop in crime and the concept was eagerly replicated by other cities (Citi-Stat) and...

When Interagency Conflict Is a Good Thing

August 21, 2018 One rationale for reorganizing government agencies and programs is to reduce conflict and increase coordination. The trend towards increased collaboration is happening against a backdrop of historically stove-piped programs and institutional conflict—between agencies as well as within them. Coordination is viewed as good and conflict as bad. But can interagency...

Program Management Is Much More Complex Than Many Leaders Understand

August 8, 2018 The Government Accountability Office has long bemoaned the dearth of effective program management across government. Its list of high-risk programs, which encompass such disparate management areas as the national flood insurance program, the 2020 Census, Defense contract management and the security clearance process, reflects how widespread the problem is. A...

Moving Beyond ‘Boxology’

July 25, 2018 Skeptics call the President’s proposals to reorganize government “boxology,” since they see them as merely shuffling around organizational boxes without actually fixing anything. Even a respected public management observer such as Donald Moynihan questions the Trump administration’s commitment: “Is it the nice, sensible documents that OMB puts out, or their...

Government Is Data Rich, But Information Poor

June 12, 2018 Agencies today have access to more data than ever before. In fact, data is a new strategic asset for organizations, like oil. But like oil, it isn’t useful until it is refined. That means turning it into information and insight. “We are data rich and information poor,” says Shelley Metzenbaum,...

The Future of Civic Engagement

May 25, 2018 From its earliest days, American democracy has been rooted in vigorous civic engagement. More recently, there have been fears that increasing distrust in institutions will lead to large scale disengagement in civic life. However, some optimistic observers are hopeful that the millennial generation will create new momentum for civic involvement....

Artificial Intelligence and the Future of Government

May 7, 2018 A goal of many public administrators—to create reliable, repeatable administrative processes—parallels nicely with the promise of artificial intelligence in that AI can improve performance and consistency of public services. But as Tom Davenport and Julia Kirby observe about AI in their recent book, Only Humans Need Apply: Winners and Losers...