Management
After Federal Officials Sent Letters to Over-Prescribing Docs, Prescriptions Fell and Patient Safety Rose
A small office at GSA is helping agencies apply behavioral science to reap big improvements in program effectiveness.
Management
People Don’t Always Behave Rationally—Agencies are Learning to Plan for That
Officials are increasingly leveraging the power of behavioral science to enhance program performance.
Management
Decoding the Language of Behavioral Science for Government Officials
Before the techniques can be used to improve program outcomes, it’s helpful if we can agree on what the terminology actually means.
Management
Viewpoint: Look to VA to See the Future of Government Performance and Results
Just posting more data won’t improve agency operations.
Management
How Behavioral Science Could Improve Federal Programs
The private sector has been using psychological insight for years to promote certain outcomes.
Management
Why the Future of Work Is a Challenge for Government
The federal workforce needs to be reskilled. Expect major disruptions ahead.
Management
How to Give Employees Effective Feedback
Managers often create more problems than they solve when discussing performance with staff.
Management
Why Engagement Matters and How to Improve It
The results of past employee viewpoint surveys haven’t been very useful to most frontline managers trying to address challenges specific to their organizations.
Management
Federal Foresight Community of Interest Turns Five
An intrepid band of analysts from across the federal government is working hard to identify the long-term challenges that should concern today’s decision makers.
Management
How Regional Partnerships Are Tapping Talent to Solve Public Problems
Federal, state and local governments are working with universities to tackle things from opioid abuse to crumbling infrastructure.
Management
Agencies Need to Move Beyond “People” Analytics to “Relational” Analytics
A new study suggests how a change in focus could improve organizations’ performance.
Management
Where Are the Stories About Government’s Vital Work?
Agencies need to do a better job of explaining what they do and why it matters.
Management
How the Government Could Successfully Leverage Its Buying Power
The UK offers some insight for achieving this decades-long quest.
Management
Building a Culture of Informed Decision Making
A new law aims to institutionalize an evidence-driven culture in agencies. Implementation won’t be easy.
Management
Improving Program Management
Two years after the Program Management Improvement and Accountability Act was signed into law, slow but steady progress is being made.
Management
From Patchwork to Network: Serving the Whole Veteran
As former Undersecretary of Defense for Policy Michèle Flournoy once said, “Veterans don’t come home to federal agencies; they come home to communities.”
Management
If You Want To Foster Innovation, Support Curious Employees
Most breakthroughs result from inquisitive workers, not an innovation office staffed by specialized “innovators.”
Management
How Agencies Can Make the Most of Their Data
Government likes to tackle challenges by designating new management chiefs: The latest to join the C-suite is the chief data officer.
Management
How to Achieve Your Agency’s Objectives One Meeting at a Time
Data-driven meetings made a big splash in government nearly a decade ago. New research shows what it takes to make them work.
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