Performance Management: An Emphasis on Learning
The trick is getting front-line managers to see value in fostering a learning-driven, problem-solving approach to improving performance.
Performance Management: The Emphasis on Accountability
Clear goals, transparently pursued can be a powerful tool to drive output-oriented performance, but there are caveats.
When Bigger Is Better
Validating public policy outcomes is critical, but so is building on the evidence. A new study looks at what’s needed to expand successful programs.
Reinventing Government: Learning From a Principle-Driven Reform Initiative
Creating a reform agenda that allows civil servants to be part of the reform can be a huge force-multiplier.
Reducing Administrative Burden, aka ‘Death by a Thousand 10-Minute Tasks’
Since 1991, the federal government has imposed 110 new requirements on university research grant recipients.
The Individuals Behind Government's Success Stories
The recent history of government reforms provides important lessons for leaders.
The GREAT Act: Scaling the Tower of Babel
A bewildering array of forms and data elements across multiple agency reporting systems needlessly complicates grants management. That’s about to change.
Data Evangelists Spread the Word on Boosting Government Performance
A recent gathering of state and local officials had the feel of an old time revival.
Laboratories of Democracy in Action: Investing in What Works
The mere availability of information is not enough to get policy makers to actually use it.
Learning to be a Leader
A professional development seminar series open to all federal employees has helped thousands of feds connect across government.
When Performance Goals Backfire
Ambitious goals can be motivational, but they also can incentivize unethical behavior.
Why Agencies Need to Tap the Revolutionary Potential of Behavioral Science
Traditional policy tools, such as taxes, subsidies and regulations, are not always very effective in changing social behavior.
Creating a Critical Mass of Talent and Resources
There are people at all levels of government experienced in using behavioral science to improve program effectiveness. Officials need to seek them out.
Nudge in the City: Using Science to Improve Public Services
Cutting-edge technology is nice, but sometimes just changing the size of a mailing envelope can determine whether a program is successful.
How a CDC Program Is Changing Behavior to Reduce Mine Worker Injuries
Thousands of miners are injured each year; scientists at the Centers for Disease Control and Prevention sought to learn why, and then do something about it.
After Federal Officials Sent Letters to Over-Prescribing Docs, Prescriptions Fell and Patient Safety Rose
A small office at GSA is helping agencies apply behavioral science to reap big improvements in program effectiveness.
People Don’t Always Behave Rationally—Agencies are Learning to Plan for That
Officials are increasingly leveraging the power of behavioral science to enhance program performance.
Decoding the Language of Behavioral Science for Government Officials
Before the techniques can be used to improve program outcomes, it’s helpful if we can agree on what the terminology actually means.
Viewpoint: Look to VA to See the Future of Government Performance and Results
Just posting more data won’t improve agency operations.
How Behavioral Science Could Improve Federal Programs
The private sector has been using psychological insight for years to promote certain outcomes.
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