Management
For Federal Customer Service to Work, Congress, the White House and Agencies Need 'Fundamental' Change, Report Says
A new report from the Partnership for Public Service and Accenture Federal Services outlines the systemic barriers to customer experience, and the collaboration between Congress and the executive branch needed to address them.
Management
GovExec Daily: Learning from Elon Musk's Twitter Management Mistakes
TalenTrust's Kathleen Quinn Votaw joins the podcast to discuss leadership lessons from the Twitter takeover.
Tech
The Move to Digital Government Requires More Than Just Tech
Processes, power and people are also crucial elements.
Management
Making a Successful Shift to Digital-first Government
As they transition to providing more services online, there are ways governments can get creative working around talent shortages and entrenched bureaucracies.
Tech
What the Census Bureau Can Learn From the IRS About Detecting Cyberattacks
Inspectors general from Commerce and Treasury present a tale of two testing regimes.
Defense
It’s Finally Here: Pentagon Releases Plan To Keep Hackers Out Of Its Networks
Defense agencies are to implement zero-trust standards by 2027.
Exclusive
Workforce
VA Has a Plan to Attract Workers Displaced by Widespread Tech Industry Layoffs
Amid a recent wave of layoffs across the technology sector, the VA is working to position itself as an enticing destination for unemployed tech workers.
Tech
Building an AI-Ready Staff Starts With Data Literacy and Training
Agencies must train their workforce to get the most out of emerging technology such as artificial intelligence, federal technologists and data experts advise.
Tech
TSA Administrator Says New Cyber Requirements in the Works for Aviation Industry
The administrator of the Transportation Security Administration said the White House is following a similar approach to how it crafted cyber requirements for the oil and gas pipeline industry following the 2021 Colonial Pipeline attack in crafting guidelines for the aviation sector.
Defense
Ukraine Is Getting Nervous About Elon Musk
Kyiv is looking for alternatives to Musk’s Starlink internet terminals and worrying about rising misinformation on Twitter.
Defense
Contractors’ Reluctance to Work With the Pentagon on Cybersecurity Is Leaving Vulnerabilities, DOD Official Says
Just 1% of defense firms use DOD’s free network-security services, acting principal deputy CIO says.
Management
GovExec Daily: What Musk's Twitter Purchase Means for National Security
The podcast discusses what the upheaval at the social network means for feds, the public and contractors.
Tech
Senator to Elon Musk: 'Fix Your Companies. Or Congress Will'
After Elon Musk mocked Sen. Ed Markey’s concerns about Twitter verifying fake accounts, the senator told the mogul to get it together or Congress would step in.
Management
DOJ Looks to Improve the FOIA Experience With a New ‘Wizard’
A new FOIA search tool is under development, while forthcoming shared business standards aim to streamline case management systems.
Tech
How the FCC Shields Cellphone Companies From Safety Concerns
The wireless industry is rolling out thousands of new transmitters amid a growing body of research that calls cellphone safety into question. Federal regulators say there’s nothing to worry about — even as they rely on standards established in 1996.
Oversight
Misinformation about Voting Crops Up Around the U.S. as Midterm Elections Near
It’s hard to determine what is disinformation, and who the actors are behind it.
Tech
TikTok Should be Banned in the U.S., FCC Commissioner Says
The commissioner’s comments are the latest in a long line of concerns about the social media platform’s Chinese ties.
Defense
Military Leaders Praise Musk as Treasury Officials Eye Twitter Deal
Outgoing Chief of Space Operations Gen. Jay Raymond thanked the SpaceX CEO “for being here.”
Tech
Enough With The Weak Passwords, Already
The most common passwords on the dark web are those users have been repeatedly warned away from. Can training help?
Tech