Outsourcing

IRS Privatization Program for Collecting Tax Debts Triples Profits in 2019

The new revenue is helping IRS hire, but critics warn program is targeting nation's most vulnerable taxpayers and lagging behind projections.

IRS Private Debt Collectors Make Deals That Don’t Always Pan Out

Customer satisfaction is high for four companies, but payment calculations can be wrong, watchdog finds.

Civilians Are Cheaper Than Contractors for Most Defense Jobs, Internal Report Finds

Contractors are particularly more expensive in the capital and Southeastern regions, according to a report obtained exclusively by Government Executive.