Excellence in Government

Throwing Money at Infrastructure Projects Is Not Enough

It’s time to invest in the workforce we need to implement the bipartisan infrastructure law.

A Quick Take on the President’s Management Priorities

The president's vision has now been filled out in more detail. Here are some thoughts. 

Biden's Management Agenda is the Answer to One CEO’s Plea for Better Government

Robert Shea argues that the President's Management Agenda is designed to remedy dysfunction.

How Federal Agencies Can Improve Americans’ Health and Well-Being

Federal agencies have the opportunity and responsibility to integrate the social determinants of health into their missions and their work. 

Making the Case for a Federal Management Corps

The challenges facing the Veteran Benefits Administration may make it a good place to test a Management Corps.

Opinion: USDA’s New Proposed Labor Regs for Contractors Go Way Too Far  

The draft rules are meant to prevent companies with labor law violations from doing business with the government, but they are excessive, poorly conceived and probably illegal.   

Managing Effectively From Afar: Lessons From Anthropologists During the Pandemic

Federal leaders can learn a lot from anthropologists about observing agency culture and listening to employees.

The Biden Administration Can Seize a Once-in-a-Generation Opportunity to Advance Equity. Here’s How.

The administration must reset its relationship with people who lack access to federal services.

Managers May Be the Key to the Future of Work

In their new book, "Out of Office," authors Charlie Warzel and Anne Helen Petersen prompt managers and workers to develop new and more productive ways to work in the future.

Opinion: This Is Why the President’s Management Agenda Is Poised for Real Success

The strategy is smart to focus on empowering federal employees and building better relationships between management and unions.

Using Behavioral Science is One Way to Increase Satisfaction With Government Services

The success of the new federal COVID test kit website shows what behavioral science can offer to help make services more accessible.

It’s Time to Bridge the Divide Separating Policymakers and Researchers

President Biden’s management agenda provides the perfect opportunity for government officials and public policy researchers to help one another solve pressing problems.

Culture Counts: Three Ways to Achieve Better Outcomes

Employees who describe their organization’s culture as healthy are more likely to collaborate with colleagues and less likely to leave their jobs. 

Pay Will Be a Barrier to Rebuilding the Federal Workforce

The General Schedule pay system is too rigid to allow the government to attract and retain employees in today’s tight labor market.  

Making the Customer Service Executive Order Really Work

Among the keys: making permanent the flexibility to pursue innovation through technology and multi-sector partnerships.

Outstanding Feds to Be Honored at 2021 Service to America Awards

The annual awards are considered the “Oscars of government service.”

How a Global Pandemic Will Influence Gen Z

This generation will likely force change and make the workplace more responsive, agile and effective.