Management

Embracing Negative Feedback

Use social media, don't avoid it, to address criticism and improve services.

Route Fifty

Partisan Divides In Washington Are Hurting City Governments, Baltimore Mayor Says

On Wednesday, Mayor Stephanie Rawlings-Blake also acknowledged that her city could have been more prepared for the unrest and rioting that unfolded there earlier this year.

Management

How Quickly Will Your Email Get A Response?

A new study measures millions of emails to see how long it takes for people reply to each other, and how much they write.

Oversight

Regulatory Overhaul Bills Clear Senate Homeland Security Panel

Mostly bipartisan senators disagree on a bill to create a BRAC-like rules review commission.

Nextgov

After USPS Phishing Hack, Audit Shows Postal Workers Still Click on Links

Aquarter of agency employees fell for a simulated email scheme, according to an internal watchdog.

Management

The Federal Prison System has Taken Pork Off the Menu

The decision was based on an annual survey of inmates, according to the agency.

Defense

Obama Apologizes for Afghan Hospital Bombing

He called the president of Doctors Without Borders on Wednesday to send his condolences.

Nextgov

Census Packs Plan for 2020 Count With New Tech

On Tuesday, the bureau released its 2020 Census Operational Plan, which centers on new technological techniques and cost savings.

Route Fifty

Pa. Budget Battle Pushes Non-Profits to ‘Crisis Point’; Houston Mayor Takes on Ex-Astros Star

Also: A simple idea that saved a New Jersey beach community and what Midwestern states can learn from Washington state about farm safety.

Management

Study: There is a Downside For Organizations That Allow Working From Home

When fewer people work in the office, they don’t get the social or productivity benefits they expect from being around friends, close colleagues, and managers.

Oversight

Is a Shutdown Possible if the House Can't Elect a New Speaker?

If conservatives deny Kevin McCarthy the 218 votes he needs to win, just about anything’s possible.

Management

Senior Executives Association President Will Retire in November

Carol Bonosaro will become president emeritus; group to announce new leader soon.

Oversight

Senators Look to Change Federal Rules for Electronic Health Records

The measure aims to fix the system’s problems—but also make them more transparent.