AUTHOR ARCHIVES

Marc Berson

Marc D. Berson is the chair-elect of the American Society of Quality’s Government Division. He is also the president of Practical Management Envisioneering LLC. Mr. Berson has over 30 years experience supporting federal, state and local governments as a program director, practitioner, advisor and instructor for performance measurement and improvement; metrics development; quality assurance; organizational efficiency; workforce planning, analysis and modeling; and acquisition. Mr. Berson is a certified Six Sigma Black Belt (CSSBB) and Project Management Professional (PMP). He has a Masters of Engineering Administration from Virginia Tech and a BS in Commerce and Engineering from Drexel University. He can be contacted at marc.berson@practical-me.com.
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Federal Managers Should Learn From Denver’s ‘Peak Performance’ Program

November 30, 2017 It should not have been surprising when the House unanimously passed the Foundations for Evidence-Based Policymaking Act (H.R. 4174) earlier this month. The goal, as Sen. Patty Murray, D-Wash., noted in remarks aimed at encouraging the Senate to pass the bill, is “to make sure federal policies are driven by...

The Potential Payoff for Applying Metrics and Analytics to Government Is Significant

November 17, 2017 Our recent column on metrics and analytics triggered several stimulating exchanges. One thread running through the reaction to these proven practices, which have been widely used in business for decades, is that they have not gained broad support in government. Corporate managers are inundated daily by performance data. And of...

It’s Time to Improve Government’s Use of Metrics and Analytics

November 9, 2017 The final report by the Commission on Evidence-Based Policymaking promises to refocus attention on the use of performance data. This is not new of course; the use of metrics has evolved over more than two decades across all levels of government. Even with extensive experience, the Commission was created by...