Management

Restoring Health to a Civil Service on Life Support

The diagnosis may be easier than the cure, but there are steps federal employees can take to improve the outlook.

Management

How to Serve a President You Don’t Like

If you work in government, you have the opportunity to make a positive difference—no matter who sits in the Oval Office.

Management

Lead, Follow or Get Out Of The Way

This isn’t to say that you can’t have opinions and even share them, but there is a time and a place and limit for everything.

Management

We Need A Plan for Federal Communications

Trust in government is at an all-time low. Poor communication is one reason.

Management

The No. 1 Reason Why Your Presentation Sucks

Fear of public speaking is a sign that you’re definitely making this mistake.

Management

The Most Hated Job In Government

Public affairs specialists are too often perceived as not just lazy, overpaid and incompetent, but also a gang of lying propagandists.

Management

Spending On Government Communications Is Ripe for Abuse

For both internal control and accountability purposes, you've got to clearly identify what you're trying to do.

Management

Civil Servants Need to Stay Out of the Spin Business

It is easy to be pessimistic about government when citizens are regularly cautioned not to trust it.

Management

10 Tips for Federal Employees on the Personal Use Of Social Media

Your personal accounts are your own, but there are limits to what you can do with them.

Management

Don't Let Your Message Morph Into Propaganda

Agencies need to re-examine how they communicate with the public, especially when the facts conflict with the image officials want to project.

Management

Risk Reduction and Branding Are Really About One Thing: Doing the Right Thing

Ultimately, you’re not the one telling your story—the people who witness your actions will do that.