Social Security Administration

SSA reorg plan contemplates field office closures, contradicting public statements

A March draft of the Social Security Administration's reorganization plan proposes "consolidating" field offices while shuttling customer service to AI and other automated platforms.

Musk and DOGE make the case for their efficiency, tech work

The DOGE team made statements that have been contradicted by agencies they're working for during a Thursday night interview on FOX.

Dems call for Bisignano to withdraw as SSA tweaks controversial plan

The Social Security Administration announced Wednesday that the plan to end phone service for benefits applications and direct deposit changes will no longer apply to Americans filing for disability payments.

Senators grill Bisignano about contact with SSA and DOGE officials

The nominee to lead the Social Security Administration acknowledged knowing one DOGE operative for 20 years, but denied improper contacts with officials prior to his confirmation, despite whistleblower accounts to the contrary.

SSA tech shop to be led by another DOGE associate

Scott Coulter will replace the agency’s previous CIO, who has been moved to a senior advisor position at SSA.

SSA cancels telework with just a weekend’s notice

Union officials said the sudden and indefinite suspension of most bargaining unit employees’ telework agreements amounts to a de facto termination, despite acting Social Security Commissioner Leland Dudek’s promise to honor labor contracts.

SSA head’s 3-month plan touts workforce reductions while calling for identity and AI investment

The acting commissioner at SSA said that he has “made some mistakes” and promised to learn from them in an email to staff Tuesday.

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SSA weighs axing payments to 170,000 beneficiaries

The move to cease making payments to people without Social Security numbers would imperil the benefits of thousands of immigrants’ children with disabilities.