Management
Employee Engagement 'Stable' Across Federal Government
The Office of Personnel Management’s annual Federal Employee Viewpoint Survey saw a modest uptick in participation in its second year of a census model, but engagement scores did not improve.
Management
How Five Federal Agencies Fostered Innovation
New report showcases initiatives including a procurement lab and virtual internship program.
Management
Service to America Awards Honor VA Medical Center Director, Other Exemplary Federal Employees
Six winners among 26 finalists will be recognized at the “Oscars of government service.”
Management
Report: IRS Should Have an Official In Charge of Customer Experience
The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.
Management
What Popular Government Service Providers Could Teach Other Agencies
First of its kind report looks at successful practices that could be replicated governmentwide.
Pay & Benefits
Study: Shutdown Did Lasting Damage to Federal Recruitment, Retention and Morale
While recovering from the most recent lapse in appropriations, some are fearful there will be another.
Management
MSPB: There’s a Better Way to do Performance Reviews
Few have faith in a system where 99% of employees are deemed “fully successful” or better.
Management
'Stepchildren' Feds Who Work Outside D.C. Report Lower Engagement on Average
Public Service nonprofit offers tips for motivating field office staff.
Management
Why Engagement Matters and How to Improve It
The results of past employee viewpoint surveys haven’t been very useful to most frontline managers trying to address challenges specific to their organizations.
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