CXOs
Customer experience bill passes Senate committee
The proposal is one of many that moved through House and Senate committees last week, including a transparency bill that brings additional congressional oversight to the General Services Administration.
Exit interview: OMB’s Customer Experience guru Amira Boland
Boland was the first to take on the role of customer experience lead at the White House, and she sees great potential even beyond her departure.
Federal Data Officers Council Seeks Input on Mission, Focus Areas
This request “signals a maturation of the [chief data officer] position,” said a data expert.
From Intern to Chief Human Capital Officer: Miriam Cohen Reflects on a Federal Career
The Nuclear Regulatory Commission’s outgoing top HR executive spent more than three decades in government service.
GSA Out of Compliance on Improper Payments, Watchdog Finds
Agency CFO disagrees with auditors’ interpretation of acquisition rules.
Pentagon Delivers Installment on Plan to Streamline Business Operations
Main goals are accelerating hiring and curbing duplication, as Congress mandated.
