Tech
Agency leaders see data analytics and customer service uses for AI
Tech officials told lawmakers they are focused on a socio-technical approach to AI use cases in the government, saying it is not “one size fits all.”
VA's health record 'reset' will extend into 2024
There's one deployment of the new, multibillion dollar EHR on the books for next April and officials expect the rollouts to pick up in the summer.
Hawaii’s wildfires led to fast tracking federal identity tools for unemployment claims
Hawaii is the second state after Arkansas to employ Login.gov and U.S. Postal Service identity proofing options in its unemployment insurance system.
IRS is using $60B funding boost to ramp up use of technology to collect taxes − not just hiring more enforcement agents
Outdated technology has hampered the agency's effectiveness.
OPM has a plan to take its tech 'from the Flintstones to the Jetsons'
The personnel agency recently released its first IT strategic plan in nearly a decade.
Emerging tech is an SBA priority for both internal systems and external assistance
The Small Business Administration is leading the charge to democratize access to emerging technologies — particularly AI — across U.S. companies.
Biden administration inches ahead on 'life experiences' projects
The White House shared updates on cross-agency projects designed to improve and streamline government service delivery.
The federal government's most disliked IT help desks
A survey of more than 270,000 federal employees shows DOD at the bottom when it comes to satisfaction with IT support and equipment.
Chinese hackers targeted government entities and thwarted recovery efforts, report says
The cybercrime group evaded remediation efforts by installing persistent backdoors and deploying “new and novel malware.”
NBIS says it will deliver continuous monitoring for all customers by December
The National Background Investigation Services system was initially scheduled to be up and running in 2019.
Government websites are loaded with misinformation, and that’s a big problem for AI
Sometimes information that looks reliable because it’s from a federal agency website has not in fact been vetted, and AI systems are only as trustworthy as the data they’re fed.
The Agriculture Department is taking a ‘cautious’ approach to generative AI
The agency’s data “also needs to be in a condition… to support those kinds of tools,” according to USDA chief data officer and responsible AI officer, Chris Alvares.
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