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Securing the Health IT Ecosystem: 5 Steps to Automated Incident Response

Today’s health care organizations are turning to automation to streamline and accelerate their incident response efforts. At the 2021 CMS Cybersecurity Forum, National Government Services Senior Information Security Advisor Benjamin Hostetler offered some tangible steps for how organizations can automate their vulnerability scanning and incident response process.

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The Cloud Conundrum: Addressing the Risks and Rewards of a Hybrid IT Environment

Hybrid and multi-cloud environments offer flexibility and scalability to meet today’s complex challenges, but they also present some significant security risks. With the proper frameworks in place, IT leaders can manage these security challenges.

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Optimizing the Federal Workforce to Meet the Challenges of Tomorrow

Over the past year, the federal government has faced countless trials that have tested its ability to respond rapidly. Now, however, agencies are facing a more insidious challenge, which may impact their ability to deliver services in the future.

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Beyond Compliance: Biden’s Executive Order on Improving the Nation’s Cybersecurity, Explained

A new executive order aims to improve the nation’s cybersecurity. Here are some steps agencies can take now to put these cybersecurity initiatives front and center.

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Transforming Health IT: 5 Tips for Modernization

At a recent executive roundtable, health IT leaders from government and industry discussed what they have learned over the past year — and what still needs to change as they embark on future health IT initiatives.

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The Digital Empathy Revolution: How Data Distribution Strategies Can Benefit From Soft Skills

How agencies provide service to their constituents is changing. Brian Solis of Salesforce and Sandy Carter of Amazon Web Services chatted during a recent webcast about how emotional intelligence will play a vital role in the “new normal” of customer service.

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Behind the State of Connecticut’s Efforts to Implement Paid Family Leave

In 2019, Connecticut lawmakers passed legislation to provide paid family and medical leave insurance for individuals. At Salesforce’s Public Sector Transformation Summit, Connecticut Paid Family Leave Authority Acting Chief Operating Officer Kris Floyd explained how the state launched a successful family leave program.

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A Word with HR: HUD’s Monica Matthews Offers Tips for Data-driven Personnel Management

For HUD Director of Strategic Planning and Management of Human Capital Monica Matthews, government has always been about people. At Salesforce’s Public Sector Transformation Summit, she shared recommendations for public sector leaders seeking to empower their workforce and drive positive constituent outcomes during times of uncertainty.

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4 Best Practices for Building Trust, Improving Accountability in Public-Private Partnerships

Partnering with industry can make a difference in delivering the services citizens need. Here’s how Wyoming partnered with Salesforce to do just that during the COVID-19 pandemic.

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Leidos succeeds in modernizing complex efforts for the IRS

While moving into the future of modernization, the IRS partners with Leidos to innovate and apply new technologies which inspire agile practices and confidence.

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Behind the Transformation Efforts Changing the Federal Health Landscape

To meet emerging challenges, federal agencies can look to NIH’s Information Technology Acquisition and Assessment Center (NITAAC) Chief Information Officer-Solutions and Partners 4 (CIO-SP4) governmentwide contract as one of the largest and most transformative federal health IT contracts in recent history.

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At Your Service: How Agencies Can Leverage Technology to Improve the Citizen Experience

How can technology help government agencies enhance the citizen experience? We asked Terrianne Lord, Salesforce practice lead at Accenture Federal Services. Here’s what she had to say.

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Road to Digital Maturity: How Agencies Are Embracing the Modernization Journey

How can government executives successfully modernize? We asked Chris Radich, vice president of digital strategy at Salesforce. Here’s what he had to say.

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Mission-driven Modernization: How Agencies Are Digitizing Citizen Services

While COVID-19 crisis has presented a number of hardships for constituents, businesses and government organizations alike, it has been a catalyst for IT modernization. Here, Salesforce’s Casey Coleman explains how agencies can continue this momentum beyond the pandemic.