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A detailed overview of the challenges of benefit claims processing in the public sector, and the benefits of applying agentic automation. It highlights issues like complex eligibility criteria and manual workflows leading to errors and delays. The introduction of agentic automation enhances processing speed, reduces costs, and improves accuracy, making service delivery more efficient and citizen-focused.
This content is made possible by our sponsor UiPath and Carahsoft; it is not written by and does not necessarily reflect the views of GovExec’s editorial staff.
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