Management
How the Trump Administration Could Advance Customer Service
Agency officials trying to make government more citizen-centric have an opportunity to take their work to a new level.
Management
Cobert to Trump: Focus on ‘Holistic’ Civil Service Reforms, Not Hiring Freeze
OPM chief says Obama personnel reforms will survive future administrations.
Pay & Benefits
OPM: FEHBP Carriers Should Focus on Rising Prescription Drug Use and Costs
Agency’s annual call letter said escalating drug prices ate up more than a quarter of the FEHBP health care budget in 2015.
Management
Burned Out? Take a Sabbatical
In 2009, the U.S. Navy started offering a career break to help retain service members. Now the other armed forces—and private companies—are following suit.
Management
The Perfectly Normal Ways Trump Can Enrich Himself as President
The president-elect's control over conventional economic policy could be worth more money than any conflict of interest.
Management
Dr. Ben Carson Wants to Pick The Brains of HUD Employees
Trump housing secretary nominee and retired neurosurgeon plans to do a lot of listening, if confirmed, he told senators.
Management
Trump’s Defense Secretary Pick Promises Efficiencies Among Civilian Workforce
Mattis says Pentagon should base cuts on workforce assessments.
Defense
Trump Has Considerable Authority to Revamp the Intelligence Community
But the the 2004 law that created the Office of the Director of National Intelligence creates some hurdles as well.
Management
The Tricky Psychology of Holding Government Accountable
Accountability doesn’t always help people make better decisions. When it comes to elected officials, this gets extra challenging.
Management
Consumer Bureau, HHS and Labor Top Ratings for Eliminating 'Bureaucratic Gibberish'
State Department won most improved, while Justice sunk to the clear-expression cellar.
Management
Trump Announces Plans to Surrender Control of His Business, But Declines Divestiture
Critics pounce on the plan as inadequate.
Management
Memo to the President: Performance Accountability, Evidence and Improvement
Bipartisan reflections and recommendations for the next administration.
Management
Don't Be a Seagull Manager
The quickest way to alienate your team is to fly in, make a lot of noise, dump on everyone and then leave.
Management
A Scorecard Taught at Harvard Business School Can Help You Improve Your Life and Relationships
To achieve your goals, you need to figure out why you care about them in the first place.
Management
GSA Says It Needs More Information on Trump's Leased Hotel
President-elect’s announcement of new trust doesn’t address Washington’s Old Post Office.
Management
Trump Vows to Donate Hotel Profits to U.S. Treasury
Treasury’s Bureau of the Fiscal Service has accepted gifts since 1843.
Nextgov
Tech Trade Group to New Congress: Let’s Collaborate
The Information Technology Industry Council outlined four priority areas that share commonalities with Trump’s agenda.
Management
Trump Taps Obama Appointee As VA Secretary
Dr. David Shulkin is the current head of the Veterans Health Administration, the department’s largest agency.
Management
Trump’s Homeland Security Pick Does Not Think a Wall is Enough to Protect the Southern Border
Jack Kelly told senators that Trump's proposed wall is not enough to protect the U.S.-Mexico border.
Management