Management
Report: IRS Should Have an Official In Charge of Customer Experience
The agency could also improve its website and share more feedback, analysts conclude in first-of-its-kind report.
Management
What Role Did Rick Perry Play in the Trump-Ukraine Incidents at the Heart of the Impeachment Inquiry?
The president said his energy secretary suggested he talk to the Ukrainian president. Perry, once Texas' governor, said his prodding was about energy and the economy — not the Bidens.
Management
What Popular Government Service Providers Could Teach Other Agencies
First of its kind report looks at successful practices that could be replicated governmentwide.
Management
HHS Engaged in Bad Faith Bargaining With Union, Arbitrator Finds
An independent arbitrator ordered the department and labor officials to return to the bargaining table, effectively invalidating a contract mandated by the Federal Service Impasses Panel.
Management
Analysis: Trump’s Defeat on Tax Returns Signals a Big Problem for the President
A federal judge dismisses Trump’s “limitless assertion of presidential immunity.”
Management
A Quiet Legacy: The Bush Management Agenda Continues to Impact Government
Reform is inherently nonpartisan, and it’s important to keep moving the goal post.
Management
How Employees Pollute Their Own Office Space
Data show that people and ventilation systems greatly affect the chemistry of indoor air—possibly more than anything else in an office space.
Management
Imelda Victims Will Receive Federal Assistance after Disaster Declaration
Nearly 900 homes sustained major damage or were destroyed and uninsured in six affected counties, according to a preliminary assessment.
Management
Play of the Day: The Vice President Is Involved Now
Mike Pence has been trying to distance himself from the impeachment of Donald Trump.
Management
Analysis: When a Vice President Becomes a Threat
The fragility of Mike Pence’s partnership with Donald Trump could soon be on high display.
Management
Shutdown’s Damage to IRS Morale and Customer Service Will Linger, Study Finds
The appropriations lapse occurred during filing season, the agency’s busiest time of year, and will affect next year’s filing season as well.
Management
Trump’s Undermining of Federal Scientists Signals Need for Systemic Overhaul, Bipartisan Group Says
Career federal scientists are increasingly prohibited from doing their jobs freely, report finds, imperiling U.S. democracy.
Management
Trump Taps Former Corporate Lawyer to Lead Regulatory Rollbacks
Paul Ray has been the acting head of the Office of Information and Regulatory Affairs for six months.
Management
People Are Increasingly Interrupted at Work, but It’s not All Bad
Interruptions are inevitable – but how they happen matters.
Management
Federal Agency Staffing Problems in California Should Trigger Alarms
Talent gaps cannot be solved within the rigid civil service system.
Management
IRS: Sorry, but It’s Just Easier and Cheaper to Audit the Poor
Congress asked the IRS to report on why it audits the poor more than the affluent. Its response is that it doesn’t have enough money and people to audit the wealthy properly. So it’s not going to.
Management
Agencies May Now Enforce Trump’s Controversial Workforce Orders
An expired court injunction clears the way for the administration to significantly curtail the power of federal employee unions.
Management
Immigration and Customs Enforcement Is the Federal Government's Least Popular Agency
Survey also finds a slightly higher percentage of Americans prefer a smaller government with fewer services than a big government.
Management