Management

Government narrows gap on customer service

The federal government is inching closer to the private sector in overall levels of customer satisfaction, according to a new survey.

Tech

Customs modernization finally funded

Management

EPA database helps agencies buy green

Management

Air Force A-76 decision on hold pending DoD review

The Defense Department will launch a review of a controversial Air Force decision to outsource hundreds of jobs at a Texas base, a department spokesman confirmed Tuesday.

Management

Clinton administration to issue contractor ethics rules

After making some last-minute changes, the Office of Management and Budget is planning to issue controversial procurement regulations.

Management

Second round of outsourcing lists released

The Office of Management and Budget has released a new list of tens of thousands of federal jobs that could be opened to commercial competition.

Management

Employee survey finds mixed progress in reinvention

Seven years after Vice President Al Gore's first call to reinvent government, many federal workers say their agencies still aren't reinventing themselves.

Management

FirstGov to be first stop for government forms

Management

Navy receives flood of e-business proposals

Management

Pentagon's A-76 savings can't be verified

The Defense Department's outsourcing efforts are saving money, but the amount of savings is unclear because of limited cost and savings data.