Management
Clinton administration awards last plain language prize
The National Partnership for Reinventing Government presented its final “No Gobbledygook” award Friday.
Management
Expanded customer satisfaction survey due in spring
An expanded version of the second annual governmentwide customer satisfaction survey will be released this spring, providing a broader look at how federal agencies are meeting customer expectations.
Management
Peacekeeping efforts transform the military
A decade of peacekeeping efforts has dramatically altered the U.S. military. And much of the change has been for the better.
Management
Government narrows gap on customer service
The federal government is inching closer to the private sector in overall levels of customer satisfaction, according to a new survey.
Management
Air Force A-76 decision on hold pending DoD review
The Defense Department will launch a review of a controversial Air Force decision to outsource hundreds of jobs at a Texas base, a department spokesman confirmed Tuesday.
Management