Management
Expanded customer satisfaction survey due in spring
An expanded version of the second annual governmentwide customer satisfaction survey will be released this spring, providing a broader look at how federal agencies are meeting customer expectations.
Management
Peacekeeping efforts transform the military
A decade of peacekeeping efforts has dramatically altered the U.S. military. And much of the change has been for the better.
Management
Government narrows gap on customer service
The federal government is inching closer to the private sector in overall levels of customer satisfaction, according to a new survey.
Management
Air Force A-76 decision on hold pending DoD review
The Defense Department will launch a review of a controversial Air Force decision to outsource hundreds of jobs at a Texas base, a department spokesman confirmed Tuesday.
Management
Clinton administration to issue contractor ethics rules
After making some last-minute changes, the Office of Management and Budget is planning to issue controversial procurement regulations.
Management
Second round of outsourcing lists released
The Office of Management and Budget has released a new list of tens of thousands of federal jobs that could be opened to commercial competition.
Management