Management
Feds top private firms in customer satisfaction
For the first time ever, Uncle Sam has edged out the private sector in overall levels of customer satisfaction, according to a report released Monday.
Management
Commercial efforts could reshape future of NASA
After nearly a decade of operating under former Administrator Daniel S. Goldin and his "faster, better, cheaper" mantra, NASA is about to get a sweeping makeover.
Management
FAA withholds bonuses for top executives
Citing the Sept. 11 terrorist attacks, the Federal Aviation Administration will not award performance bonuses to its top executives this year, Jane Garvey, FAA administrator said Thursday.
Management
Congress reaches deal on military base closings
Congress will likely approve military base closings in 2005 and, for the first time, require that some Energy Department facilities be reviewed for shuttering, according to congressional and industry sources.
Management