Business Leaders
The Federal Technology Service was established in 1996, and has been led by three commissioners. In 2003, investigations discovered widespread contracting abuses and improprieties at the business-like organization.
There was coloring outside the lines. "But the question is, how fat was that crayon?"
Bob Woods
FTS Commissioner, 1996-1997
"When you stripped everything away, we were a business."
Dennis Fischer
FTS Commissioner, 1997-2000
"We may find instances where too much emphasis was placed on getting new customers. . . . But we certainly don't want to return to a time in our life where innovation is discouraged and acceptable risk is discouraged."
Sandra Bates
FTS Commissioner, 2000-Present
The FTS offices implicated in contracting abuses bought items that customers "did need and want. . . . Thankfully [there was] not a failure to provide a valuable product or service."
Stephen Perry
GSA Administrator
NEXT STORY: Boom and Bust