Waiting for Ratings

The average claim processing time increased by 60 days between October 2000 and February 2002. In 2001, VBA created a special team to speed processing of claims.

Oct. 2000 139
Feb. 2001 155
June 2001 167
Oct. 2001 188
Feb. 2002 201
June 2002 188
Oct. 2002 168
Feb. 2003 153

Source: Veterans Benefits Administration

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