Government Executive January 2001 Vol.33, No.1

What's Next
The world and the country are changing, and the federal government had better figure out how to catch up.

Memo to the President
The top management challenges facing government's new CEO and what he ought to do about them.

Tackling the Transition
Overhauling the mechanics of the transfer of power.

Government's Greatest Hits
A new survey rates the federal government's most significant accomplishments of the past 50 years.

Downsizing Detour
DoD managers are proving that outsourcing jobs isn't always the best way to save billions.

Departments

Letters

Managing Technology: Better Service Through Customers
Customer relations management is more than just fancy technology.

Managing Technology: Agencies Caught in the Cookie Jar
Agency managers can enact e-government while restricting the use of Web "cookies."

Personal Technology: No Chalk For this Tablet
Electronic tablets could displace laptops; Pentium 4 chips speed next-generation PCs.

Management: The Perils of Poor Performance
New approaches to poor performance.

Travel: Conference Unlocks MysteriesA travel conference unlocks the mysteries of regulations and relocation.

Marketplace: Getting the Biggest Bang for the Buck
How Jacques Gansler, Defense acquisition chief, got the biggest bang for the buck.

Viewpoint: Seizing the Moment on GPRA
Now's the time to use the 1993 Government Performance and Results Act.

Columns

Editor's Notebook: Outlasting Them All
Political World: A System Under Stress
The Last Word: A Government Forecast

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