Some observers call business process reengineering last year's fad. But others think the concept still holds promise.
Fighting For Kids
An inside look at the military's child-care system, which President and Mrs. Clinton have hailed as a model for the rest of the country.
Case Study: Desktop Revolution
How should a chief information officer handle a field revolt against a personal computer outsourcing initiative?
Editor's Notebook, Managing Technology, Federal Marketplace, Travel, Viewpoint.
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