- Be prepared. If you have been assigned advanced reading material, make sure you have read it and have your questions handy at the start of the class.
- Don't be shy. That microphone in front of you is for your benefit. If you have a question about the information being presented, chances are at least a dozen of your colleagues have the same question. Ask it.
- Get help when you need it. If you are having trouble seeing the television monitor or understanding the broadcast, move to another seat and inform your local technician.
- Do some advance work. If you know someone who has taken a distance-learning course in your agency, ask them what to expect and how you can get the most out of the training.
- Don't be late for class. Most classes will convene before the broadcast is scheduled to begin. This is to allow time to familiarize you with the format and the technology for interacting with the instructor and students at other locations. If your agency offers such an orientation, don't skip it. It could mean the difference between time well-spent and time wasted.
Maximizing Mission Integrity: A Candid Survey of Program Officers at Federal Healthcare Organizations
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