Nextgov
Obama Says Customer Experience is a Big Deal. Is it?
In recent years, the White House has prioritized customer experience as a pillar for government success.
Pay & Benefits
More Delays Hold Back OPM Hack Victims From Receiving Protection Benefits
Request for offers from contractors now not expected until next week.
Management
One Year After Scathing Report of Abuses, Patent Office Telecommuters Win Review Panel's Blessing
National Academy finds program to be mostly healthy, backs small improvements in controls against time-card abuse.
Management
State Releases a New Batch of Clinton Emails
The emails comes amid scrutiny of the candidate's use of email when she was State Department chief.
Defense
Two Women Advance To Final Phase of Army Ranger School
Of the three women still vying to graduate from the first gender-integrated course for the Army’s elite, two moved on to the swamp stage.
Management
Hillary Clinton's Doctor Deems Her Healthy
Besides hypothyroidism and allergies, Lisa Bardack says the candidate is in good shape.
Nextgov
VA Embraces Virtual Care, Testing Bluetooth Hearing Aids
Gradually, more VA services will be delivered virtually, Deputy Secretary Sloan Gibson said during a recent keynote.
Defense
Despite Possible Government Shutdown, Many Military Families Think Congress Will Reverse Sequestration in the Fall
Service members though are increasingly worried about changes to health care and retirement benefits, according to survey.
Route Fifty
With More Money, States Weigh Expanded Tax Credits for Working Families
States are boosting earned income tax credits for working families as the Great Recession recedes and state finances improve.
Management
Senate Passes Bill to Smooth Presidential Transitions
Each agency would be required to designate a transition coordinator six months before the election.
News
Conservative Blogger Wants GOP to Shut Down the Government Over Planned Parenthood
Erick Erickson says Republicans "should have that fight” over "an organization that kills our children and sells their organs."
Management
5 Leadership Behaviors to Move Up on Your List
It pays to spend more time on skills that build relationships.
Nextgov
DHS Secretary OKs Bill to Monitor Federal Networks
Measure would let Homeland Security see other agency's Internet traffic to find and block intruders, DHS Secretary Jeh Johnson says.
Oversight
Whistleblowers: VA's Watchdog Office Is Failing Us
One year after the VA scandal broke, senators say the office that should be helping truth-tellers is still broken.
Oversight
Play of the Day: Donald Trump is a Human Emoji
He may not email or text, but he really doesn't have to.
Benefits
Congress votes to ensure funding for VA hospitals
The Senate passed a bill July 30 to permit the Department of Veterans Affairs to continue funding health care for veteran facilities and services under the VA's Community Care program.
Route Fifty
USGS Grant to Fund Earthquake Early Warning System Expansion on West Coast
Four universities in California, Oregon and Washington state will get much needed money to improve ShakeAlert technology that’s been under development.
Management
Mail Will Soon Get Cheaper With USPS Rate Increase Set to Expire Next Spring
Oversight body gives Postal Service new deadline for ending recession-induced price surge.
Oversight
Federal Employee May Have Been Cooking Meth at Government Agency’s Campus
The FBI and Congress are investigating if a meth lab exploded in a federal building.
Oversight