Timely Delivery of Social Service Benefits

A Poll of State, County, and Local Government Officials on monitoring for relevant beneficiary life changes that may affect benefit eligibility

As the country exits pandemic drive public health regulations, are social service agencies prepared to track, update, and deliver benefits to their constituents? 

Between January and February 2023, Government Business Council (GBC) polled a random sample of state, county, and local government employees to answer this question and more. In this poll, GBC surveyed 100 state, county, and local government employees, after screening for involvement with social service benefits administration and policy.

Download this GBC Survey Report to learn more about:

  • What State, County and Local Government employees think their biggest challenges lie in delivering constituent benefits 
  • Top benefits to agencies using technology and monitoring solutions
  • How confident State, County, and Local Government employees are in adapting to upcoming industry shifts as public health emergency waivers and regulations change
Underwritten by

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms and Conditions apply.


Any information you supply is subject to our privacy policy. Access to this report is available to registered members at no cost. In order to provide you with this free service, Government Executive Media Group may share member registration information with underwriters and partners.