IT applications power the federal government — so what happens when they go down? In order to better understand the current state of workplace application performance, GBC launched in-depth research study of federal employees across more than 30 defense and civilian agencies.
Email, PowerPoint, Skype, SharePoint...the list goes on. These essential IT applications power the federal government — so what happens when they go down?
In order to better understand the current state of external and internal-facing agency workplace applications, Government Business Council (GBC) and Riverbed undertook an in-depth research study of federal employees. Overall, survey findings indicate that federal IT applications still face a gamut of challenges with regard to quality, reliability, and performance management.