Effective Digital Strategies for a Nation in Crisis

How the Government can Harness IT Modernization to Ensure Critical Service Delivery

IT modernization is no longer just an aspiration; it’s critical to the health of the nation. Widespread emergencies, such as the COVID-19 pandemic and natural disasters, have thrust government services to the forefront, with citizens depending on access to fast, digital channels that not only anticipate service needs, but also circumvent traditional bottlenecks. To explore the need of IT modernization in the face of emergencies, Government Business Council (GBC) developed the following issue brief.

Download the GBC Issue Brief to learn more about:

  • The challenges to service delivery effectiveness
  • The case for IT modernization
  • Next steps for agencies on their IT journey
Underwritten by

By submitting this form, you agree to have your contact information, including email, passed on to the sponsors of this asset for the purpose of following up on your interests.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms and Conditions apply.


Any information you supply is subject to our privacy policy. Access to this report is available to registered members at no cost. In order to provide you with this free service, Government Executive Media Group may share member registration information with underwriters and partners.