Designing Agile Workplace Processes

How to Improve Work Efficiency in a Fast-Moving, Digital World

Joshua Okada,
Government Business Council

April 1, 2021

Wide-spread emergencies disrupt the economy and health of communities, creating a surge of demand for government services. With the speed of service delivery hinging on agency labor, agility, and technology, the federal government needs to invest in these pillars to promptly assist its customers in the midst of unprecedented workplace transitions.

Download this GBC Issue Brief to learn more about:

The inhibitors of service delivery
How agencies have benefited from automation technology
How to enable capacity in times of need

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