Insights

Future-Ready Workforce

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> As efforts to digitize federal systems and bring on emerging tech like artificial intelligence grow, we&rsquo;ll explore how agencies are increasingly in need of employees that know how to work with such systems.</p>

AI Applications

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> The federal government is on the hook to both drive innovation in and ensure the safety of artificial intelligence systems under the directives of a recent executive order. This will highlight AI&rsquo;s impact on the federal workplace and workforce.</p>

Workforce Tech

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Whether bringing on new employees or ensuring that current ones are better able to do their jobs, technology has become increasingly significant to the way the federal government manages its employees.</p>

Customer Experience

<p>In December 2021, a White House executive order aimed to enhance federal service delivery. Over two years later, we&#39;ll explore how agency efforts and congressional oversight have shaped the federal customer experience.</p>

Identity in Government

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> As more government services are brought online, identity tools have become essential to ensuring security and preventing fraud. But those tools have also come under scrutiny for their accuracy and impact on user privacy.</p>

Health Tech 2024

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Transitioning to a new health record system has proven deeply challenging for some agencies, but advancements in health tech have also presented new opportunities. This will look at the way federal health agencies have tackled such changes.</p>

Next-Generation Computing

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> This will detail the federal government&rsquo;s efforts to both stay ahead in the race to create a viable quantum computer and be prepared for the ways such computers will change the cybersecurity landscape.</p>

Space Tech

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> Low Earth orbit is increasingly crowded with new and existing satellites from government and companies around the world, and the federal government must work to both manage that dwindling space and make use of satellite capabilities. This will explore the impacts of Earth&rsquo;s artificial rings.</p>

Cyber Workforce

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> There are never enough cybersecurity workers to fill all of the needed positions in the U.S., let alone those in government. This will examine how the government is working to train, attract and retain such employees to defend against the myriad cyber threats faced by federal agencies.</p>

Law Enforcement Tech

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> As law enforcement agencies have access to an increasing number of emerging technologies to aid in their missions &mdash; and increasing scrutiny over how that technology is used. This will look at how such agencies are approaching an increasingly technological landscape.</p>

AI in the Workplace

<p> <style type="text/css"><!--br {mso-data-placement:same-cell;}--> </style> The federal government is on the hook to both drive innovation in and ensure the safety of artificial intelligence systems under the directives of a recent executive order. This will highlight AI&rsquo;s impact on the federal workplace and workforce.</p>

CX in Action

<p>In December 2021 the White House issued an executive order aimed at improving the way the federal government designs and delivers services to the American public. Over two years later, this will examine how individual agency initiatives and increased congressional scrutiny have driven federal customer experience.</p>

No content found