Social Security Administration
Bisignano deflects customer service questions in congressional testimony
The Social Security commissioner frequently tried to shout over Democratic lawmakers during the occasionally raucous hearing.
Appeals court clears the way for DOGE to access Social Security data despite new red flags
The Friday decision follows a January court filing in which the government conceded that DOGE associates may have improperly accessed sensitive data at the agency.
SSA union fears field offices could shutter under new building occupancy law
The USE IT Act requires the General Services Administration to collect data on federal office occupancy rates, but Social Security employees worry the measure could wrongfully target understaffed but in-demand field office locations.
Social Security delays launch of centralized claims system amid staff anxiety
The agency is postponing the rollout of new, national systems the same month they were set to be deployed. It was still working out specifics for how it would move claims processing to a national setup.
The Social Security clock is ticking faster than expected
The Social Security problem isn’t new, but the timeline just got shorter, and the fixes are still the same.
Arbitrator orders restoration of telework at Social Security
Though the Social Security Administration couched its mass cancellation of telework for employees as a temporary one based on “operational needs,” it has never provided a time frame or criteria for the workplace flexibility’s restoration.
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‘Suicide is only one option': Social Security staff newly assigned to phone duties raise concerns over training
Experts and SSA employees question wisdom of telling callers in crisis that suicide is an option.
Social Security is directing employees who normally process benefits to answer phones instead
After shedding thousands of employees, SSA is reassigning workers amid fears the moves will cause backlogs to grow.
Senators demand details on DOGE’s data access following revelations of improperly shared SSA data
While Sens. Michael Crapo, R-Idaho, and Ron Wyden, D-Ore., are asking for more information from SSA, Democrats in the lower chamber want to compel the agency to hand it over using a “resolution of inquiry.”
GAO: Effectively ending telework increased attrition at Social Security
The government watchdog reported that the already beleaguered Social Security Administration is at risk of “losing many staff in the near term” as a result of the Trump administration’s push to excise the workplace flexibility from federal agencies.
DOGE officials face Hatch Act referrals for work with org aiming to ‘overturn election results’
DOGE employees also shared Social Security data using the third-party server Cloudflare, and according to new court documents, SSA still doesn’t know what data was shared and if its still on Cloudflare.
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Bill to improve government’s anti-fraud checks heads to Trump’s desk
House lawmakers passed a bipartisan proposal on Monday to give the Treasury Department’s Do Not Pay system permanent access to death records at the Social Security Administration.
Lawmakers seek details behind SSA plan to slash office visits
Nextgov/FCW first reported the agency’s intention to reduce field office visits last week.
Social Security occupational data update appears stalled after agency drops regulatory overhaul
The Social Security Administration has spent hundreds of millions of dollars trying to update the occupational data used in disability adjudications. When the agency will actually move to newer data is unclear.
SSA abandons planned disability program overhaul expected to cut benefits for thousands
Trump administration officials informed the co-founder of a nonprofit disability advocacy group that a proposed rule — which would have updated decades-old occupational data, in addition to changing eligibility considerations — will no longer be moving forward.
SSA chief Bisignano faces probe from Wyden and Warren over Fiserv stock and federal contract concerns
The Social Security commissioner has come under fire in recent days as shares in his former company depreciated shortly after his tax-advantaged divestiture from the financial technology firm.
Bisignano draws scrutiny as his former company falters
Just months after the Social Security commissioner and Internal Revenue Service CEO divested nearly $600 million in Fiserv investments, the business’ stock value tanked more than 40% on the news that Bisignano had issued overly rosy earnings guidance.
SSA is denying excepted workers’ time off and telework requests, seemingly defying shutdown guidance
Though OPM guidance states that agencies should seek to accommodate the needs of excepted workers during lapses in appropriation, employees who have fallen ill or simply can no longer afford to commute without getting paid have been labeled AWOL and threatened with discipline.
Bisignano to lead IRS in addition to SSA duties, raising questions about the Senate confirmation process
Experts warned that the move could further facilitate the consolidation of Social Security and IRS databases for use in immigration enforcement.
Senate report accuses DOGE of risking Americans’ data by operating outside federal law
A report released by Sen. Gary Peters, D-Mich., said a lack of restrictions on DOGE employees’ collection of sensitive data can result “in serious cybersecurity vulnerabilities, privacy violations, and risk of corruption.”
